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Real Reviews from VERIFIED CUSTOMERS
Albert P. VERIFIED CUSTOMER
Andrew Sharma stays taking care of my car needs whenever I bring it in for service. Always attentive and helpful with everything I need. Thank you Andrew & the West Covina Honda Norm reeves team!
7/24/2025
Sally A. VERIFIED CUSTOMER
Clayton was great. He provided top notch h service and was very professional.
7/24/2025
Sue N. VERIFIED CUSTOMER
Ramez was outstanding and for that reason your whole team exceeded in customer service!! Our whole family’s left Honda in Poway after many years of buying Honda cars from them. They went automated and lost their in-person touch. They would not call back or answer their phone. Thank you for renewing our trust in your service dept, your personnel on the phone that are so knowledgeable and customer driven. Ramez delivered in every way!!
7/24/2025
Alexander J. VERIFIED CUSTOMER
Thanks Ivette
7/24/2025
Nathan B. VERIFIED CUSTOMER
John provided excellent customer service and reviewed everything with me. Great work ethic.
7/24/2025
Sharon Wright. VERIFIED CUSTOMER
I have been a Honda owner most of my driving life. Javier has been so helpful and knowledgeable and I trust him when he tells me what needs to be done. Sharon Kauffman
7/24/2025
Maile J. VERIFIED CUSTOMER
As Always excellent customer service. Genaro was welcoming and professional. He kept me updated and my car was done before estimated time
7/24/2025
Laura B. VERIFIED CUSTOMER
Great Service, from moment I arrived till I got my car back process was easy and pleasant. Would recommend to my friends and come back for any other car problems.
7/24/2025
Carina N. VERIFIED CUSTOMER
Thank you to Ramez for staying in communication with me throughout the time my car was at Honda. Answering any and all questions or concerns I had in a timely manner. Thank you Honda vista!
7/24/2025
Not Provided. VERIFIED CUSTOMER
Andreas provides the best customer service in the commercial side of Ford Reeves. Very helpful and makes the process easy and smooth. Definitely puts customers satisfaction at the top priority.
7/24/2025
Jordon W. VERIFIED CUSTOMER
Edward was very kind, and very helpful, and knows the product. He is well trained in proper customer service. I was very pleased, interacting with him.
7/24/2025
Lawrence V. VERIFIED CUSTOMER
I’ve brought my car there for years. Now they state you guys can’t work on Lexus and change my filter.
7/24/2025
Thomas M. VERIFIED CUSTOMER
Excellent service including pick up and return. However my vehicle was returned and all personal settings were deleted. Everything from seats, radio, maps, and Bluetooth connections. Why was everything reset?
7/24/2025
Natalie E. VERIFIED CUSTOMER
Jason is the best! I always ask for him as my Service Advisor. He explains everything and is trustworthy.
7/24/2025
Krystal M. VERIFIED CUSTOMER
Great help got me in last min and out within half hour
7/24/2025
Darryl D. VERIFIED CUSTOMER
Michael Vasquez always takes care of my car
7/24/2025
Freya F. VERIFIED CUSTOMER
Ruben is very helpful.
7/24/2025
Martin T. VERIFIED CUSTOMER
Excellent service and attention
7/24/2025
Sonia G. VERIFIED CUSTOMER
George Raygoza took care of the first half of my wait. Until Michael Barr came in. People who book’s appointments should know or have a schedule of the advisors. I was told Michael Barr would be in to take my 7:20 am appointment but was not due to Micheal being in until 8:30am. But George Raygoza stepped up and assisted me no questions asked. Thank you both for your help George you have won my trust and will go to you if Micheal is not available
7/24/2025
William Melvin. VERIFIED CUSTOMER
Denise and the entire team are great!
7/24/2025