Ernesto was very professional and friendly. He explained everything before and after my service. His attention to detail and customer service is superior. He gets 10 stars ⭐️ on my view. Honda is lucky to have such a talented well trained employee. Thank you Ernesto.
9/4/2025
Jacob T. VERIFIED CUSTOMER
better than Westinster loc
9/4/2025
Isaiah V. VERIFIED CUSTOMER
Thank you
9/4/2025
Hattie S. VERIFIED CUSTOMER
Edwin takes good care of us, and I'm very satisfied with the service at Norm's Reeves Cerritos Genesis!
9/4/2025
Mary M. VERIFIED CUSTOMER
Great service and very friendly
9/4/2025
Phillip C. VERIFIED CUSTOMER
Thank you. The front left tire in the driver side is still making screeching sounds.
9/4/2025
Norma Y. VERIFIED CUSTOMER
Everything went great.
9/4/2025
Susan B. VERIFIED CUSTOMER
I was told up front that you offered shuttle service, but it never materialized. I was at the dealership for close to 4 hours! I came in with a very specific issue with my radio. Period. Service Dept did full inspection and found a headlight out. So they fixed it and gave me an astronomical price quote to replace radio unit. That , a $293.17 charge, and a 4-hour wait was what I got out of the visit. I ended up canceling the new radio order. II always believe I’m being overcharged at the dealership, but thought I had to go there for this particular issue. Turns out I didn’t so likely will not do this again. I found the service people were nice and respectful , though not particularly attentive.
9/4/2025
Bonifacio S. VERIFIED CUSTOMER
The advisor Alex explained thoroughly the needs of the vehicle to be done ) very professional dealing with customer
9/4/2025
Thanya O. VERIFIED CUSTOMER
They are excellent.
9/4/2025
Laurie T. VERIFIED CUSTOMER
Ernesto is the best! He is honest, caring and communicates well.
9/4/2025
Mirsa A. VERIFIED CUSTOMER
Nicole was so easy to work with. She gave amazing customer service. I look forward to working with her on my future visits.
9/4/2025
Ermelinda T. VERIFIED CUSTOMER
Leo is excellent
9/4/2025
Deborah B. VERIFIED CUSTOMER
Jonathan was kind but a typical salesman.
9/4/2025
Antonia Z. VERIFIED CUSTOMER
Thank you for the great service
9/4/2025
Joyce J. VERIFIED CUSTOMER
Ramez didn’t try to sell me anything I didn’t really need. I appreciate that so much.
9/4/2025
Jamal M. VERIFIED CUSTOMER
Denise was professional, helpful, courteous and made my experience at NRTSD a great one.
9/4/2025
Karen S. VERIFIED CUSTOMER
Javier was very courteous and professional. I’ve been coming to Cerritos Honda for years and have always had great service.