No one walked me through the oil change or tire rotation service at the end. Thread depth was not discussed, brake inspection was not discussed, overall inspection was not discussed. Keys were handed to me and I was charged. Didn’t feel as hospitable as it normally does. Maybe an off day for the staff. But I definitely noticed.
9/4/2025
Myeasha G. VERIFIED CUSTOMER
Leo is the best he has great customer service skills, good communication when it’s comes to relying information about my vehicle, and good time management.
9/4/2025
Rod G. VERIFIED CUSTOMER
West Covina Honda is top notch, very professional and friendly staff. Technology is outstanding, the technician explained everything well on the video assessment. Great customer experience, thank you.
9/4/2025
Juan A. VERIFIED CUSTOMER
Julie was very helpful and very professional. She answered all my questions and kept me updated throughout the inspection process! I didn’t feel pressured to pay a lot for services. Thank you Julie!
9/4/2025
Margaret S. VERIFIED CUSTOMER
Great job!
9/4/2025
Maria S. VERIFIED CUSTOMER
Your Honda representative John Beck was courteous, friendly and very detailed. He answered all my questions and provided estimates for future visits to come. Than you.
9/4/2025
Mark W. VERIFIED CUSTOMER
Alec was really helpful in getting an unusual situation done and in a timely manner. He was very friendly too
9/4/2025
Paula B. VERIFIED CUSTOMER
Swift, polite, professional and hopefully effective for the car’s long term “health”.
9/4/2025
Diane L. VERIFIED CUSTOMER
HONEST AND FAIR
9/4/2025
Mohammed I. VERIFIED CUSTOMER
No more information about this.
9/4/2025
Joyce D. VERIFIED CUSTOMER
Repair done in Good time
9/4/2025
Eduardo T. VERIFIED CUSTOMER
Outstanding customer service and timely communication
9/4/2025
Gabriel H. VERIFIED CUSTOMER
Amazing working with Rafael! Very communicative every step of the way, explained perfectly what the technician was advising, helped me along the way and made sure my vehicle was in good hands! After my vehicle sat in another dealer for 2 months unrepaired, Rafael ensured me his top techs would be able to diagnose my vehicles in a professional and speedy manor!
9/4/2025
Bri S. VERIFIED CUSTOMER
I am very satisfied with my brand new tires! Robert Gonzales is always so efficient and very sweet!
9/4/2025
John B. VERIFIED CUSTOMER
Kyle is great. New facility is great. Maintenance and wash done quickly. Thanks
9/4/2025
Hector E. VERIFIED CUSTOMER
Exelent yesyesyes
9/4/2025
Adrian D. VERIFIED CUSTOMER
Always an easy and smooth experience getting my vehicle serviced. Thank you
9/4/2025
Troy B. VERIFIED CUSTOMER
Robert is excrptional I appreciate him your lucky to have in service THX