I paid for service and told to go to the front of the dealership to get my car. The car was not there and was told to go to the back. Went there was confronted by a service employee that I could not get my car. This confrontation was witnessed by a lot of people. I felt like I was treated like a criminal. I have spent thousands of dollars here and was not respected. Staff need to communicate with each other before making their customers look like fools. I will be waiting for the corporate phone survey to echo this. I wanted to speak to Christina but she was "not available.% very disappointed to say the least.
9/21/2025
Nadia C. VERIFIED CUSTOMER
Love this location everyone is extremely nice and personable. The work is recorded so I’m able to see what’s being worked on and why.
Thank you all!!
9/21/2025
Mauricio A. VERIFIED CUSTOMER
Valeery Mechado was very helpful.
9/21/2025
Vlad B. VERIFIED CUSTOMER
Excellent service!
9/21/2025
Lisa K. VERIFIED CUSTOMER
Great service
9/21/2025
Laura C. VERIFIED CUSTOMER
Thanks for everything great customer service ???? ????.
9/21/2025
Madeliene U. VERIFIED CUSTOMER
You were very hospitable and helpful. Thank you!
9/21/2025
Remigio T. VERIFIED CUSTOMER
Timing was the best, my truck was ready for pick up in one hour! Great job!
9/21/2025
Margaret R. VERIFIED CUSTOMER
Many thanks to Benito and Javier for taking care of my car! Can’t imagine taking my car anywhere else.
9/21/2025
Rochelle C. VERIFIED CUSTOMER
Service was excellent and exceeded my expectations
9/21/2025
James M. VERIFIED CUSTOMER
Javier was amazing throughout the whole process. We will
Come back for future services. Thank you
9/21/2025
Wendy L. VERIFIED CUSTOMER
He is great!
9/21/2025
Erica L. VERIFIED CUSTOMER
It was a pleasure being assisted by Javier, he has excellent customer service skills.
9/21/2025
Christian V. VERIFIED CUSTOMER
Great service from everyone and I appreciate the customer service from Ariel Celis.
9/21/2025
Alexandra S. VERIFIED CUSTOMER
Great experience, so fast! And helpful. Thank you!
9/21/2025
Robert A. VERIFIED CUSTOMER
Adrian is the best. Great service.
9/21/2025
Janet N. VERIFIED CUSTOMER
Denise is such a pleasure. She is very competent, communicates well and kept me informed throughout the inspection process and the final work order.
9/21/2025
Vanessa G. VERIFIED CUSTOMER
Wonderful customer service
9/21/2025
Ruel A. VERIFIED CUSTOMER
Aaron Perez was very knowledgeable and honest and give him a rise
Thank you
9/21/2025
Gina S. VERIFIED CUSTOMER
I was told it was gonna be an all day job and I was out of there in less than an hour with a brand new fuel pump. Thank you Norm Reeves Honda. You guys are the best.