I like being called by name because it makes me feel like I have a sense of ownership with the dealership. Thats what Raymond Q did . The issue with the brakes somehow didn't repeat itself but I was assured if it does I can take it back and they would take care of it.
Thank you
11/11/2020
Manoj S. VERIFIED CUSTOMER
Nate was great! Thank you
11/11/2020
Cecille G. VERIFIED CUSTOMER
Great customer service!
11/10/2020
Marlene G. VERIFIED CUSTOMER
Jose provides exceptional service. I drive past three other Ford dealerships that are closer to my home in order to take my vehicle to Cerritos because of Jose's exceptional service.
11/10/2020
Maria Antoinette. VERIFIED CUSTOMER
Excellent service
11/10/2020
Robert G. VERIFIED CUSTOMER
Raul was incredibly professional and courteous. He made my overall experience representative of what customer service should be.
11/10/2020
Naomi D. VERIFIED CUSTOMER
When I arrived I asked if the service would be completed by 10:30 and was informed it wouldn’t be possible. I rearranged my transportation for an 11:00 appointment. To my pleasant surprise my car was ready at 10:40! I was able to cancel my alternate pick up and drive to my appointment myself. Thank you.
11/10/2020
Imelda M. VERIFIED CUSTOMER
Great customer service. Thank you
11/10/2020
Kent W. VERIFIED CUSTOMER
Great communication and Thomas did everything possible to accommodate my schedule.
11/10/2020
Jon D. VERIFIED CUSTOMER
Anthony was great.
11/10/2020
Mary R. VERIFIED CUSTOMER
Raul is amazing! I’ve been to the service department 3 times this past month and every time he was pleasant and efficient. And after my first visit, he remembered my previous visit. How?! That’s a gift for anyone in customer service. VW is lucky to have him!
11/10/2020
Melissa G. VERIFIED CUSTOMER
Gabriella was amazing and professional as always.
11/10/2020
Thomas R. VERIFIED CUSTOMER
Trinity was great to work with and service was quick and easy. Thanks
11/10/2020
Majid N. VERIFIED CUSTOMER
Excellent job Thank you!
11/10/2020
Alan M. VERIFIED CUSTOMER
Anthony was extremely friendly, great customer service
11/10/2020
Aisha A. VERIFIED CUSTOMER
Excellent service
11/10/2020
Roger H. VERIFIED CUSTOMER
Daniel was very helpful and explained the service and options completely.
11/10/2020
Jeff Y. VERIFIED CUSTOMER
Thank you
11/10/2020
Jerry Y. VERIFIED CUSTOMER
Sam Tung is very friendly and professional. Tells all details and make my trip to Honda a pleasant trip. Will go back to seek his service.