Best advisor ever, will continue to bring vehicle here as long as Benito is here. Very friendly staff
9/25/2025
Rosa L. VERIFIED CUSTOMER
Great service!
9/25/2025
William M. VERIFIED CUSTOMER
Thanh is the best service advisor you have !!!
9/25/2025
Paula C. VERIFIED CUSTOMER
Mary is always helpful. Great customer service
9/25/2025
Anna T. VERIFIED CUSTOMER
Fernando was very helpfull!
9/25/2025
Erika O. VERIFIED CUSTOMER
My technician was very knowledgeable and answered all of my questions.
9/25/2025
Olivia M. VERIFIED CUSTOMER
Ernesto was very kind and helpful. He explained everything to me in a way I could understand! I appreciated his excellent customer care!
9/25/2025
Horacio R. VERIFIED CUSTOMER
Ms. Machado did an excellent job.
9/25/2025
Sarah S. VERIFIED CUSTOMER
My appointment was at 4:30pm. I was told my car would be ready un an hour an 45 min. It was almost 6:30pm and someone walked by and asked what I was waiting for. I explained my car is being serviced and said everyone in service leaves at 6. Someone eventually got my car and said it was done. I left without paperwork or explanation regarding something I asked about. It wasn't the wait or time, it was the lack of communication that makes it frustrating. If someone didn't ask what I was doing there I would've been there a long time and not have my car to get home.
9/25/2025
Alejandro L. VERIFIED CUSTOMER
Excelente
9/25/2025
Lisa K. VERIFIED CUSTOMER
Good service
9/25/2025
Jose S. VERIFIED CUSTOMER
No issues my car was in they figured it out nothing major was wrong and I picked up my car and left satisfied
9/25/2025
Jaime S. VERIFIED CUSTOMER
Honda service Pass was 2 years and not 24,000 miles .
9/25/2025
Steven G. VERIFIED CUSTOMER
Ariel was extremely attentive to my needs and timing of completion. Well done Ariel!!!
9/25/2025
Lorie C. VERIFIED CUSTOMER
Always satisfied with the service from Norm Reeves.
9/25/2025
Palma C. VERIFIED CUSTOMER
Valerie did a really good job and was pleased with her work.
9/25/2025
Andrew J. VERIFIED CUSTOMER
Edwin was friendly and courteous. A great addition to the Cerritos team. He was transparent about recommended services and options available. Ensured I was stayed informed throughout the process. Definitely would reccomend as an advisor.