I was not allowed to benefit from the $25.00 off for $125.00 of service coupon. That’s just “bait & switch”. I plan to write a negative review on Yelp. Shame on such a huge dealership. I liked Benito Torres but he gave me a bunch of “jive” equivalent to bulls@&*# regarding coupon.
Last, you NEED to have a recorded message asking customers to WEAR a mask! If someone is talking loud on their mobile phone they MUST go outside of customer waiting lounge.
You asked.
12/19/2020
Tashee J. VERIFIED CUSTOMER
Edwin is amazing! He's the reason why I keep coming back!!
12/19/2020
Angie V. VERIFIED CUSTOMER
Job well done ????
12/19/2020
Jason K. VERIFIED CUSTOMER
He made the experience easy and fast.
12/19/2020
Roberto D. VERIFIED CUSTOMER
Great service and attention
12/19/2020
Susan W. VERIFIED CUSTOMER
Joshua helped me out with my service from start to finish. He was pretty professional and friendly. When I picked up my car, he went over the report with me. Overall I had a good experience with West Covina Honda.
12/19/2020
Gabriela H. VERIFIED CUSTOMER
Very profesional people , and good service. Thanks.
12/19/2020
Edison A. VERIFIED CUSTOMER
Finished on time as promised. Thank you!
12/19/2020
Gene H. VERIFIED CUSTOMER
I miss having our car washed after service
I miss being able to pay via text message and having my car ready out in front rather than coming in to pay and having my car pulled from the back
12/19/2020
David B. VERIFIED CUSTOMER
Very nice customer service
Thank you
12/19/2020
Jaime C. VERIFIED CUSTOMER
You have a very professional specialist that provides me a wonderful service .thank you Cindy Noun for the effort that you gave me.Have a safe holiday to all...
12/19/2020
Alfred M. VERIFIED CUSTOMER
Great experience
12/19/2020
Alise H. VERIFIED CUSTOMER
Ivan Cruz was very helpful and took the time to explain my service
12/19/2020
Ruben C. VERIFIED CUSTOMER
Very professional great service thanks!
12/19/2020
Edna T. VERIFIED CUSTOMER
Joshua was very pleasant and was very professional answering all my questions and provided good feedback on the current condition needs. I had a question regarding the use of the Pilots system menu and even though he didn’t had the answered he went out of his way to send me some how-to do what I asked! We were impressed by this quality of serviced. Thank you
12/19/2020
Caroline H. VERIFIED CUSTOMER
Jennifer was excellent. Went above and beyond to offer me competitive pricing and provided great customer service.
12/19/2020
Ted C. VERIFIED CUSTOMER
Service Advisor was great and patiently help our car fixed correctly. Love it.