Thank you for a pleasant experience! I appreciate the thoughtfulness& thoroughness, even in the midst of such a busy few days!!
12/20/2020
Lawrence V. VERIFIED CUSTOMER
Outstanding service & reception, as always. Isaac Diaz, now a svc mgr (but my long-time svc rep) and my newly assigned svc rep took great care of me. Isaac took the responsibility of personally introducing me. These are reasons I have continued to make the 35-mile 1-way treck for svc to Cerritos Infiniti from Encino when I have an Infiniti dealer less that 3 miles away.
12/20/2020
Michael O. VERIFIED CUSTOMER
Tony is a corner **** of Norm Reeves Ford/Lincoln. Humble man that does great things for his customers..Say it loud and say it proud!
12/20/2020
Keith C. VERIFIED CUSTOMER
My service experience is always good, I like to wait at the Norn Reeves store and have a cup of coffee. The coffee station was closed, If it is because of Covid-19 I understand. Perhaps they should get a Keurig coffee maker.
12/20/2020
Enrique R. VERIFIED CUSTOMER
keep up
12/20/2020
Jordan V. VERIFIED CUSTOMER
He was extremely helpful and patient with me even when I was became frustrated with the situation I found myself in. I feel very satisfied with his compassion and assistance.
12/20/2020
Manny O. VERIFIED CUSTOMER
Merry Christmas!
12/20/2020
Shelly D. VERIFIED CUSTOMER
Terrel went above and beyond helping me
12/20/2020
Steven P. VERIFIED CUSTOMER
Good quick service, price?
12/20/2020
Ronald P. VERIFIED CUSTOMER
Job well done in less time than estimated.
12/20/2020
Star B. VERIFIED CUSTOMER
Thank you for your prompt service
12/20/2020
Emmanuel S. VERIFIED CUSTOMER
Dominick is still my to go service associate who fully well the history & maintenance need of my CRV. He is excellent!
12/20/2020
Farzin F. VERIFIED CUSTOMER
He is very nice guy and caring to customer
12/20/2020
Rafael S. VERIFIED CUSTOMER
Very good. Here's precise and fast.
12/20/2020
Hung T. VERIFIED CUSTOMER
Good service
12/20/2020
Carla S. VERIFIED CUSTOMER
Excellent follow-up, car ready earlier than expected and she was an advocate for my concern.
12/20/2020
Patricia F. VERIFIED CUSTOMER
Benito has been taking care of our Hondas for years. We trust his judgement and the work of the professionals who work on our cars.
12/20/2020
Johnny A. VERIFIED CUSTOMER
Very satisfied with Brandon,he help us al the way
12/20/2020
Danny P. VERIFIED CUSTOMER
Very nice and helpful Service Advisor. Excellent customer service.????