The team members were friendly, professional, and knowledgeable.
1/1/2021
Erica M. VERIFIED CUSTOMER
Raidel was amazing and very helpful and knowledgeable
1/1/2021
Cathi H. VERIFIED CUSTOMER
Thank you
1/1/2021
Scott M. VERIFIED CUSTOMER
Cindy is the reason I bring my vehicle to Norm Reeves. She’s very professional and delightful.
1/1/2021
Kamyar B. VERIFIED CUSTOMER
Raoul in service department of Norm Reeves VW was great!
I'd give him 5 out of 5
1/1/2021
Mark L. VERIFIED CUSTOMER
Great work. I will be coming back for more service when needed.
1/1/2021
Afsana T. VERIFIED CUSTOMER
Raul and the team at VW Irvine are always amazing ????
1/1/2021
Jason B. VERIFIED CUSTOMER
Raul once again was awesome! I’ve dealt with him for the past 3+ years.....and he always takes care of me whenever I have anything wrong with my VW!
1/1/2021
Kyle F. VERIFIED CUSTOMER
Very helpful and friendly. Couldn’t have asked for a better customer service experience.
1/1/2021
Stacy J. VERIFIED CUSTOMER
The oil filter was not threaded proper which created and oil leak. I returned the car and left
It over night to be corrected. I received a call my car was ready and after I arrived and checked in, I had to wait 45 minutes for my car to be brought up. It was bad enough that I had to bring my car back but I would have at least expected to not have to wait so long on a day that I had other plans since this was unexpected since it was not my fault there was an issue
1/1/2021
Grace P. VERIFIED CUSTOMER
Raidel is awesome, I very happy with his service, he explained everything to me and was not in a hurry , like so many places, they rush you in and out and your left with questions that weren’t answered, once again I was very pleased with Raidel, thank you.
1/1/2021
Phil S. VERIFIED CUSTOMER
The service I received was outstanding.
1/1/2021
Berat B. VERIFIED CUSTOMER
He was very helpful and kind. Thank you Thomas!
1/1/2021
Evelyn E. VERIFIED CUSTOMER
I am very happy with the service Cheyne provided. He did an excellent job explaining all the details regarding my vehicle.
1/1/2021
Linda S. VERIFIED CUSTOMER
Like always I had excellent service and Cheyne Riggs added to that.
1/1/2021
Miguel B. VERIFIED CUSTOMER
Valentin was very informative and helpful. I wish Honda would offer discounts on services over a certain amount. I had alot of work done and only had a 10% discount. I have been going there for years hoping loyalty would be rewarded.
1/1/2021
Mike K. VERIFIED CUSTOMER
Jaryd is awesome! He always takes care of us and is extremely professional and helpful. Thank you as always!
1/1/2021
Tan T. VERIFIED CUSTOMER
Viviana is a very knowledgeable service and she provided a 5 star service.
1/1/2021
Tomas A. VERIFIED CUSTOMER
This is the first time that I was assisted by Valentin. He was very courteous and helpful.
1/1/2021
Linda G. VERIFIED CUSTOMER
I still think you could continue to wash the cars after service