Kevin was gracious and helped us speedily with our vehicle that had several problems in the span of 10 days. Kevin kept us in the loop about all the details and ensured us of what could get done. He and his team were a tremendous help!
1/13/2021
Walter Y. VERIFIED CUSTOMER
Cindy did a great job updating me on my vehicle over 3 days!
1/13/2021
Buckner N. VERIFIED CUSTOMER
Thanks!
1/13/2021
Arlene G. VERIFIED CUSTOMER
It was great and it was done on time!
1/13/2021
Martha N. VERIFIED CUSTOMER
He is absolutely awesome! Very friendly and accommodating and seemed genuinely sincere about it too! Went above and beyond to make sure my vehicle was serviced and returned to me! It’s personnel like him that will keep me as a Lincoln Ford customer and recommend Norm Reeves! Absolutely satisfied!
1/13/2021
Frank F. VERIFIED CUSTOMER
The process beginning to end was smooth and efficient.
Mark was knowledgeable and through.
He is an excellent example of great customer service
For Norm Reeves.
I will be back.
1/13/2021
Bret B. VERIFIED CUSTOMER
Very professional and listened to all of my needs and was able to reciprocate those needs to make sure the service I needed was done to my satisfaction.
1/13/2021
James G. VERIFIED CUSTOMER
This guy is above average on many levels. Knowledgeable and helpful to find any answer to the questions I may have.
Hands down the best customer service I’ve experienced while at Ford.
Never had bad service but this guys is the best
Glad to share my thoughts if anyone wants to hear more.
****-****-xxxx James G
1/13/2021
Edward K. VERIFIED CUSTOMER
Cheyne Riggs was very helpful and professional today.
Answered all my questions and got me back in my vehicle in a timely manner!
Great Servie Rep.
1/13/2021
Jesus R. VERIFIED CUSTOMER
Excellent service for Raymond Quinterothank you
1/13/2021
Scott M. VERIFIED CUSTOMER
Raymond was great as usual he has been my service advisor for a couple of years I ask for him whenever I get service he is very professional and punctual you have a good employee with Raymond
1/13/2021
Jonathan L. VERIFIED CUSTOMER
Great service
1/13/2021
Monica M. VERIFIED CUSTOMER
Raidel, once again, excellent custimer service. I felt informed every step of the way. He has been exceptional.
1/13/2021
Ghadeer S. VERIFIED CUSTOMER
Jennifer Ferreira was very helpful and I will give her a score of 10 for best customer service.
1/13/2021
Nancy L. VERIFIED CUSTOMER
Excellent servicr.
1/13/2021
Maria C. VERIFIED CUSTOMER
Excellent service and Omar give me all the help I need
1/13/2021
Leslie R. VERIFIED CUSTOMER
Omar again helped us by finding that our alternator was working properly, synching my wife's phone to her car, and giving us the Warranty phone to possibly file a claim. General service manager wS also extremely helpful to my wife and me.
1/13/2021
Art K. VERIFIED CUSTOMER
I am very pleased with how I was
Treated!
Every step of my first experience with Norm Reeves Honda service department was way beyond my expectations!
Thank You, Nathaniel
1/13/2021
Brittany K. VERIFIED CUSTOMER
Nate was a pleasure to work with. I have dealt with other Honda and BMW dealerships, and no other service agent has been as good as Nate. Please relay my thanks and I look forward to getting more service done at Norm Reeves.