He explained the part had to be order and would notify when it arrive
1/14/2021
Austin W. VERIFIED CUSTOMER
Sam was very cordial and informative, and created a welcoming environment
1/14/2021
Juan V. VERIFIED CUSTOMER
Ivan Cruz was very helpful and took care of the services my car needed.
Great customer service!
1/14/2021
Yazmin G. VERIFIED CUSTOMER
Completely satisfied.im recommend
1/14/2021
Ruben M. VERIFIED CUSTOMER
Keep doing a good job
1/14/2021
Raymond E. VERIFIED CUSTOMER
I hear weird noise of the engine when I rev or try to accelerate from a stop. It’s something that wasn’t there before. I’ll have to take the car back tomorrow
1/14/2021
Cassandra C. VERIFIED CUSTOMER
Thank you Viviana for all of your help!
1/14/2021
Sung Han. VERIFIED CUSTOMER
Very responsive and thorough. Enjoyed bringing my VW into Norm Reeves.
1/14/2021
Tom W. VERIFIED CUSTOMER
I appreciate Dominick very much.
1/14/2021
Wendy E. VERIFIED CUSTOMER
It took a long time for an oil change. A1 service almost 3hrs....
1/14/2021
Joanne C. VERIFIED CUSTOMER
Cheyne is always such great help! Customer service 10/10
1/14/2021
David R. VERIFIED CUSTOMER
She was straight forward and friendly.
1/14/2021
Joselin B. VERIFIED CUSTOMER
Dominick was really helpful with all my questions I’m glad you have Dominick in your dealership very good service!
1/14/2021
Mary R. VERIFIED CUSTOMER
Every company that provides customer service should use Raul as an example of the best!
1/14/2021
Levan S. VERIFIED CUSTOMER
Excellent experience the transaction was set up the night before and my wife had to complete what i’d Work out the night before she was in and out and the price was honored with even more of a savings
1/14/2021
Laura S. VERIFIED CUSTOMER
Raul was great!
1/14/2021
Cecilia C. VERIFIED CUSTOMER
Raymond wS very attentive to all my questions. He handled everything. Excellent service received by Raymond
1/14/2021
Sean P. VERIFIED CUSTOMER
Everyone is always so great, helpful and pleasant to work with. I drive further away just to come to this location because of the awesome service team staff!
1/14/2021
Jennifer F. VERIFIED CUSTOMER
I was disappointed when I looked at the itemized paper of everything that needed to be done with my car and saw the inspection was done by 10:30 and I didn’t receive a call with an update from Raul until after 2. I received the update after I had called to get an update and was forwarded to a voicemail. The communication is lacking. I dropped off my car before 9am with an appointment thinking that it would not take 5 hours for them to figure out why my engine light was on. Also, I paid over $800 for service and they didn’t even wash the bird poop off my car. I mean really, you had my car for 8 hours you could have at least washed it. I will not be returning for future services.
1/14/2021
Greg F. VERIFIED CUSTOMER
The staff here are amazing and always do their best I like that they are genuine