He got the job done with the best care in the world!! Thank you
2/15/2021
Chaz M. VERIFIED CUSTOMER
John quickly informed me of the possibility of my account being double charged due to a glitch in the system. After receiving his text msg and his voicemail, I looked at my bank account and found that I had been double charged. Thanks again John for informing of the possible double charge as quickly as you did!!!
2/15/2021
William S. VERIFIED CUSTOMER
ok
2/14/2021
Masato O. VERIFIED CUSTOMER
The customer support lady was nice and friendly. She tried to provide detailed explanations up front also.
2/14/2021
Alan T. VERIFIED CUSTOMER
Please tell man and very efficient in handling our service needs. Fully satisfied.
2/14/2021
Salih B. VERIFIED CUSTOMER
Kevin was amazing. He helped me a lot. He always gave me latest information about my car. Thanks again
2/14/2021
Rene R. VERIFIED CUSTOMER
N/A
2/14/2021
Thomas L. VERIFIED CUSTOMER
Great service thank you
2/14/2021
Paul R. VERIFIED CUSTOMER
I was helped by Brandon and he did a great job. Answered questions and very friendly. I had my front brakes done and rear garnish replaced. Was done quicker then I was told.
2/14/2021
Colleen D. VERIFIED CUSTOMER
Mark was excellent to work with, he surpassed any expectations I have ever had regarding service managers! In the future, I will drive the extra miles just to have Mark handle my Pilot”s Service needs. Thank you!
2/14/2021
Nancy P. VERIFIED CUSTOMER
Terrel was terrific!!
Nancy P
2/14/2021
Aracely G. VERIFIED CUSTOMER
Brandon was great. He communicated throughout the day the status of my car.
2/14/2021
Edgardo V. VERIFIED CUSTOMER
Hans is very thorough and diligent about his work. Great job
2/14/2021
Manuel H. VERIFIED CUSTOMER
Ivan cruz Service Adviser was Very helpful and knowledgeable
Thanks a lot
2/14/2021
Manny O. VERIFIED CUSTOMER
Mr. Kevin Meacham, is there best.
He deserves a pay raise?
Always happy with Kevin.
2/14/2021
Richard P. VERIFIED CUSTOMER
Rafael is the best service manager I've worked with
2/14/2021
Michael B. VERIFIED CUSTOMER
Everything went well.
2/14/2021
Monica N. VERIFIED CUSTOMER
I don't appreciate being lied to. I was told to change the air filters on my car would cost me $40 and $70 but instead I was being charged $45 and $79.95. I brought this up to Jose and he said he would correct it but after I got home I saw the receipt and he did not correct the pricing. On top of that, he told me he would replace my key batteries free of charge and he ended up charging me for it. I will definitely not be returning to Norm Reeves Ford.
2/14/2021
Rufino G. VERIFIED CUSTOMER
Juan ****Luna......... went more;;; and be on the service he inquired was so profession!!!!!! (Keep up the good work ).
Thank you
Mr **** Rufino Jr.
2/14/2021
Justin C. VERIFIED CUSTOMER
Hans was very helpful with my car, his service was excellent and even went out his way to look for my girlfriend and I outside while we were buying lattes :)