Bonito Torres is awesome! SUOER professional, handled my service like a pro! Recommends what is needed now or in future but not pushy. I was in & out in 30 minutes- so happy! Thanks a bunch NRH and keep him on staff - clearly a 10 in my book!
3/24/2021
Sandra M. VERIFIED CUSTOMER
Mark was very friendly, knowledgeable, and helpful.
3/24/2021
Jessica M. VERIFIED CUSTOMER
Mark was really helpful and detailed with what my car needs done.
3/24/2021
Patricia B. VERIFIED CUSTOMER
i was completely satisfied with the service advisor , Christopher
but when i arrive to drop off my car i waited a long time
before an advisor came out . the guys at the drop off just put
the number on top of the car and didn’t even say
somebody will be with you shortly.
3/24/2021
Reid J. VERIFIED CUSTOMER
Juan Luna, My service advisor, was very helpful, very knowledgeable, and very polite. Excellent service today!
3/24/2021
Sokvanee T. VERIFIED CUSTOMER
Staffs was friendly and helpful.. service was done pretty fast.
3/24/2021
Mercedes V. VERIFIED CUSTOMER
Service was excellent!!!! Go Juan and Christopher great service attendants!!!!
3/24/2021
Tammy L. VERIFIED CUSTOMER
Juan had great customer service skills :)
3/24/2021
Lisa C. VERIFIED CUSTOMER
Mr Vargas was very friendly and accommodating! We were glad we got him as our corespondent!
3/24/2021
Josh Harvey. VERIFIED CUSTOMER
Joseph Vargas was able to provide good customer service
3/24/2021
John N. VERIFIED CUSTOMER
Everything went well . Stevie was very helpful with my questions.
3/24/2021
Donald F. VERIFIED CUSTOMER
Steve was most helpful.
3/24/2021
Patricia R. VERIFIED CUSTOMER
Steve answered all my questions and concerns. Thank you
3/24/2021
Terri R. VERIFIED CUSTOMER
Benito is the reason I come to Norm Reeves in Huntington Beach. His customer service is excellent! He is very professional and has a good attitude! I had great customer service in Davis Ca where we bought 2 Honda autos while living in Northern Ca. When we 1st moved to Southern Ca we had service done at another Honda dealership and wasn’t happy with the service which made me come to this Huntington Beach dealership!!
3/24/2021
Jennifer . VERIFIED CUSTOMER
Everything went smoothly. Only one thing that was a bother to me is that I was not offered any way to get back to get my car when it was finished. I came in due to a recall and was told on the phone when I made the appointment that it would take half a day to finish. I obviously chose to go home instead of waiting that long and was offered an Uber then told I’d have to get my own way back. Once I got home, it was no more than an hour till I received a call saying my car was ready for pickup. I had to arrange a ride but if I had known I would have just stayed and waited for my car. To sum it up, because it was a recall, I should have been offered a ride to and from my home because it was not my own fault but Honda’s for the recall.
3/24/2021
Makeyla K. VERIFIED CUSTOMER
I was totally satisfied
3/24/2021
Allen U. VERIFIED CUSTOMER
When bringing my Honda Pilot in for servicing three words come to mind. Professionalism, trust and confidence every time. That’s why I come. Thank you!!