Excellent service...friendly staff made it a positive experience.
4/16/2021
Jennifer C. VERIFIED CUSTOMER
Michael is always helpful & friendly!
4/16/2021
Lin C. VERIFIED CUSTOMER
Great services
4/16/2021
Laurie P. VERIFIED CUSTOMER
Loved the service and friendly staff at VW. My only question is why the tire measurements and brake measurement were not noted on the invoice when the is an area for it. I think this a a great tool to watch for the wear and tear but no information was given to me.
4/16/2021
Dennis G. VERIFIED CUSTOMER
You guys are awesome. Had a wonderful experience. Thanks for taking such good care of us.
4/16/2021
Daniel Q. VERIFIED CUSTOMER
Appreciated Matthew’s help... very sharp, explained everything well and showed a lot of care and interest!
Dan
4/15/2021
Nguyet H. VERIFIED CUSTOMER
I am very satisfied with the service and a job well done.
Thank you very much.
4/15/2021
Sherly D. VERIFIED CUSTOMER
Great customer service!
4/15/2021
John L. VERIFIED CUSTOMER
My care was damaged when in the shop. We discovered it when we picked it up and did not take it. It was fixed to our satisfaction.
4/15/2021
Jessica Q. VERIFIED CUSTOMER
Thank you! Terrel and the team provided great customer service! My car was ready in a timely fashion.
4/15/2021
Dwight D. VERIFIED CUSTOMER
Terrel is awesome! Over the top service every time!
4/15/2021
Jason H. VERIFIED CUSTOMER
Tim was polite courteous and took the time to explain the service options that I had with my vehicle.
4/15/2021
Ryan T. VERIFIED CUSTOMER
After changing the head gasket after finding coolant in the cylinder, today I turned the vehicle on to hear concerning noise coming from the engine sounding like bent valves (metal wearing). I called the service department and they informed me that I wouldn’t be serviced for over a week and no courtesy vehicle was possible. I was seriously inconvenienced last time getting to work and was not offered the courtesy vehicle until a week into repairs, which I did not utilize. This is an ongoing serious issue and I feel like my vehicle warranty is not being honored effectively. Ryan T
4/15/2021
John O. VERIFIED CUSTOMER
Got the work done ahead of time and treated me professionally. Very pleasd
4/15/2021
Dorothyjean R. VERIFIED CUSTOMER
Personable & helpful...knowledgeable
4/15/2021
Bright O. VERIFIED CUSTOMER
Outstanding work. The technician Mr. Edwin Rivas and the service crew did great. My vehicle is back in top shape.
Thanks,
Brght.
4/15/2021
Mary H. VERIFIED CUSTOMER
Arbenz did a great job helping me. The service there is much better than it used to be. Arbenz was very friendly and kind and made sure I was not without A Car over the weekend. I brought my car in for a recall, which is a pain, but Arbenz made sure It was not a painful process.
4/15/2021
Gerry T. VERIFIED CUSTOMER
Danielle Wagner did an outstanding job in keeping me informed about my vehicle. She and the technician have try very hard to stop an exciting oil leack. As of today the vehicle is not leaking any oil.
4/15/2021
Brenda J. VERIFIED CUSTOMER
Went to tire shop and was informed the left tire had a bubble as well and that was repaired and serviced before and was only informed about a nail on right not anything on left and no car wash and informed that the water squirt not functioning which should have been noticed when I still had the 35k warranty protection and wasn’t tested at that time
4/15/2021
Maria M. VERIFIED CUSTOMER
Excelent service the employee was so friendly and helpful