I will be returning for my next oil change, the process was seamless thank you!
4/16/2021
David H. VERIFIED CUSTOMER
Everything was great! Miguel did a great job!
4/16/2021
Matthew A. VERIFIED CUSTOMER
Great service.
4/16/2021
Kelly C. VERIFIED CUSTOMER
Mark is definitely an asset to Norm Reeves Honda. He is very knowledgeable and professional, and took the time to make sure my concerns were addressed. I really appreciated that he kept me updated every step of the way.
Thank you!
4/16/2021
Andrea M. VERIFIED CUSTOMER
Job well done with personal levels of information,continuous updates,all while maintaining his professionalism as a Norm Reeves employee. Thank you for bringing my Lincoln back to life. Sincerely Andrea M
4/16/2021
Guy G. VERIFIED CUSTOMER
When you charge 10x fair market value for components - its outrages.
4/16/2021
Mike C. VERIFIED CUSTOMER
Polite, knowledgeable young man! Hope we can work together again!
4/16/2021
Nichole F. VERIFIED CUSTOMER
Anthony was extremely nice and helpful, great customer service!
4/16/2021
Rebecca E. VERIFIED CUSTOMER
I was pleasantly surprised with the availability of an appointment and the time it took to resolve all 3 recall issues. I plan to have my vehicle serviced at Norm Reeves Ford from now on!
4/16/2021
Jesus C. VERIFIED CUSTOMER
Benito has always been attentive and very helpful. It is always a pleasure when he takes care of us.
4/16/2021
Darrell C. VERIFIED CUSTOMER
Thanks Javier! Perfect service! Keep up the great work!
4/16/2021
Charles P. VERIFIED CUSTOMER
Everything went very well .Our service guy excellent
4/16/2021
Catherine Y. VERIFIED CUSTOMER
Samuel was knowlegsble in handling customer’s questions & was efficient & got me out on time.
4/16/2021
Brenda M. VERIFIED CUSTOMER
Awesome service Thanh needs to be employee of the month for the rest of the time he’s working there !!
4/16/2021
Eugene C. VERIFIED CUSTOMER
However, Rebecca, at the parts counter was not friendly ???? She needs to improve on her customer service skills. I purchased several items from her. Not a smile, and she was "grumpy". I felt like #$%^. Excuse me, but that's how I felt.
4/16/2021
Rosa C. VERIFIED CUSTOMER
Was very satisfied
4/16/2021
Jenny T. VERIFIED CUSTOMER
Matthew is a great asset to Honda . Very hardworking and attentive
4/16/2021
Rosaria M. VERIFIED CUSTOMER
He is professional, courteous and knowledgeable.
4/16/2021
Eileen C. VERIFIED CUSTOMER
Thanh is very thorough, well mannered & keeps me informed. Definitely feel confident when my car is at Norn Reeves, Cerritos.
4/16/2021
Quyen P. VERIFIED CUSTOMER
Viviana Saenz was wonderful and helpful in answering all my questions. I’ll be a returning customer, thank you for your wonderful service!!