Sam is extremely professional and helpful. He explained about the parts and services that I need to repair or replace for my car. Schedule was on time and job was completed earlier as expected. Great job and thank you, Sam and his team!
5/1/2021
Jennie S. VERIFIED CUSTOMER
Kevin was great. But I didn’t know I was going to spend the afternoon with you guys. I was in a long line at 1 did that mean that about 7 of us had 1 o’clock appointments.
5/1/2021
Judith M. VERIFIED CUSTOMER
Michael is very personable and informative. I enjoyed working with him today.
I would absolutely refer friends and family to him. In fact, I have. Thank you!
5/1/2021
Daunte B. VERIFIED CUSTOMER
Good job thus far!
5/1/2021
Jorge M. VERIFIED CUSTOMER
Thank you Raymond. Made the whole process smooth and took care of all our concerns.
5/1/2021
Beverly B. VERIFIED CUSTOMER
The detailing of my new car was not satisfactory.
5/1/2021
Beck S. VERIFIED CUSTOMER
Raul is amazing. He is truly an excellent service manager
5/1/2021
Rebecca O. VERIFIED CUSTOMER
He was VERY good and kept me posted all along the way
5/1/2021
Brian W. VERIFIED CUSTOMER
Rafael did an excellent job. He went above and beyond to make sure our experience was top notch. We will be returning to Ford and Rafael in the future to continue servicing our Ford Explorer.
5/1/2021
Fransisco O. VERIFIED CUSTOMER
My service advisor Joshua Martinez was very helpful, informative and professional in every manner from the moment I dropped off my car to when I picked it up. I truly appreciate the welcoming feeling Joshua displayed. Thank you for your great customer service.
5/1/2021
Jerry Z. VERIFIED CUSTOMER
Thank you
5/1/2021
Johnny H. VERIFIED CUSTOMER
John Yarber, has to the the best service representative I have ever dealt with! His level of personal service, knowledge and being able to get my car back to me in a timely matter is amazing! Thank you John for taking care of me and my truck. Wouldn’t let any other dealership touch my vehicle unless it is John and his team at Cerritos Infinity
5/1/2021
Reina A. VERIFIED CUSTOMER
Juan was very respectful and really took the time to ask how I was doing. Some people in customer service really don’t care, but he did. This is the second time I had Juan take care of me and every time it has been outstanding service. Next time I will ask him to help me ahead of time. I now live in Chino, but with the service at West Covina I don’t mind driving down to get my service done because I trust them!
5/1/2021
Ted C. VERIFIED CUSTOMER
Speedy repair
5/1/2021
Deborah F. VERIFIED CUSTOMER
I have been to two other Honda dealers in the area and this is by far the best. I feel like I get a fair price and the service is always done quickly. I love it. This will be my dealership and service center from now on. Thank you.
5/1/2021
Bradley R. VERIFIED CUSTOMER
Listened to my needs and took care of of the alarm issues with our car
5/1/2021
Janice G. VERIFIED CUSTOMER
Jaryd has managed my service visits very well & I appreciate his knowledge of my service coupons, which another representative did not handle well. Jaryd stepped in & provided a smooth transition. He kept me informed & suggested two more services as I was tardy bringing my car in for service this time. Jaryd is the type of valuable employee that keeps me coming back to your business & not Hohn In Carlsbad! That place always made me feel as if they were doing me a favor servicing my various Hondas. I will buy from you every time!!!
5/1/2021
Vivi C. VERIFIED CUSTOMER
He is so nice and very helpful.. he explain very well the questions we ask.. great job