Great job everything was done very professionally very satisfied Thank You
10/11/2025
Robert T. VERIFIED CUSTOMER
Thank you for your help and support
10/11/2025
Felora T. VERIFIED CUSTOMER
The issue wasn’t properly fixed to its original condition.
10/11/2025
Roberto G. VERIFIED CUSTOMER
Excellent Ford Service from Adrian Gonzalez
Adrian Gonzalez is, without a doubt, the best Ford specialist I've ever worked with.
He quickly diagnosed the problem with my truck and fixed it perfectly. His knowledge is incredible, his pricing is fair and transparent, and the work was done exactly when he promised it would be.
If you need professional, trustworthy service for your Ford, go see Adrian. Highly recommend!
5/5 Stars
10/11/2025
Maralea M. VERIFIED CUSTOMER
Amazing experience
10/11/2025
Josie R. VERIFIED CUSTOMER
Mr.joseph was very cordial and helpful didn't waste anytime helping me out with my vehicle needs.the maintenance was fast didn't wait that long.i appreciate mr. Joseph and the the rest of the service department team for their great job.
10/11/2025
David S. VERIFIED CUSTOMER
Professional manner and service
10/11/2025
Ernesto M. VERIFIED CUSTOMER
I was satisfied with the good service today.
10/11/2025
Vito R. VERIFIED CUSTOMER
Great service. Viv is the best. I always trust her expertise. She is very kind and knowledgeable.
10/11/2025
Tass G. VERIFIED CUSTOMER
Always appreciate the customer service at Norm Reeves Honda. Thank you to Andrew Sharma for making the process smooth.
10/11/2025
Ana V. VERIFIED CUSTOMER
I brought my car in Thursday morning due to some electrical issues that was getting covered through the extended warranty I have. I was told my car would be there all day. later on I get a call saying my car would have to stay over night leaving me without a car.
I should’ve been offered a rental from the start. I was also told they didn’t have a part so it needed to be ordered. I mentioned I had to be at work the next morning and was told possibly mid day. I reached out in the morning and was told him t would take all day. Then I get offered a rental for the day. I had to be at work at 10:30 and I’m being told 9:45am that they can provide a rental.
I was left without a car all day Thursday and Friday. That is ridiculous and un acceptable. Very disappointing.
10/11/2025
Deena D. VERIFIED CUSTOMER
John Bautista always delivers excellent customer service. That is one of the reasons why I have service at Norm Reeves
10/11/2025
Ascencion Y. VERIFIED CUSTOMER
Excellent customer service!
10/11/2025
Jeff W. VERIFIED CUSTOMER
Great service experience with the staff
10/11/2025
Ellen G. VERIFIED CUSTOMER
I have worked with Viviana before and once again this was an excellent experience. She took such good care of me. She is friendly and professional and has great communication skills.
10/11/2025
Michael T. VERIFIED CUSTOMER
I'm really thankful for Michael Barr's help. He is always and consistently nice, kind, and helpful. I am really appreciative of him. God bless.
10/11/2025
Sheila P. VERIFIED CUSTOMER
Definitely another job well done by Trevor and the Norm Reeves staff. It’s always a pleasure doing business here. I will continue to get my car serviced with Norm Reeves. I The service is prompt and my car is always in tip top shape. Not ready to buy a new car but when I do I will be returning to the dealer I trust. Keep up the great work.
10/11/2025
Catherine T. VERIFIED CUSTOMER
Made a tire rotation besides the oil change and it took 5 hours just for it and when they gave me my car back it was pointing to the right, so I had to go back again and they couldn’t do it right so they ended up just putting the tires back to where they were before!
10/11/2025
Johnny P. VERIFIED CUSTOMER
The service guy, Mike Hope, did an excellent job. Employees like that will keep me coming back! Thanks, for the excellent customer service!
10/11/2025
Carlton M. VERIFIED CUSTOMER
Always happy with my services... Love my Subaru...