Thanh did not help me, Mike Vazquez did. Mike did an amazing job and I look forward to working with him again.
6/16/2021
Bryan H. VERIFIED CUSTOMER
Thank you for service
6/16/2021
David H. VERIFIED CUSTOMER
I want to thank Tony very much for helping me finding what I was looking for (the cabin air filter), just to give me an idea where to find it in case replacement is needed. I found it,(at my condo).
6/16/2021
Tania A. VERIFIED CUSTOMER
I'm very happy with the car service I received.
6/16/2021
Bijan C. VERIFIED CUSTOMER
Excllent
6/16/2021
Ann B. VERIFIED CUSTOMER
Work was completed in a timely manner. The vehicle was returned to me washed inside and out. Ivan was polite and professional. I felt like I left with a brand new vehicle.
6/16/2021
Shauna M. VERIFIED CUSTOMER
Service form Raul was excellent. The prices are very high, however. Thanks.
6/16/2021
Abraham M. VERIFIED CUSTOMER
Just thankyou to your staff and especially Raymond for the great service and his recommendation mademy day easier
6/16/2021
Maria S. VERIFIED CUSTOMER
Great service
6/16/2021
Melvin R. VERIFIED CUSTOMER
Realmente pienso que deverian mejorar su servicio ya que para aser un CANBIO DE ACEITE es demasiado tiempo de espera 3 horas y media mas a un cuando tienes una cita programada es una perdida de tiempo con ustedes como compañía ya que he probado con otras compañías y el servicio que usualmente se tardan es una hora, luego si no quiero esperar por mi carro LAS 3HORAS Y MEDIA me dicen que solo me ofrecen llevarme a mi casa y luego para regresar por mi carro tengo que pagar UBER !!! ESO REALMENTE COMO CLINTE NO ME COMBINE.Se supone que ustedes como compañía son un moustro en el mercado pero creo que solo es publicidad porq cuando se trata de servicio no estan muy organizados. LASTIMOSAMENTE TENGO 3 CARROS FORD tengo que buscar una mejor OPCIÓN PARA MI
6/16/2021
John Sein. VERIFIED CUSTOMER
Yes the service was very good and fast. Everybody was knowledgeable about the issue and how to resolve it. However the cost was very expensive.
6/16/2021
Ciro M. VERIFIED CUSTOMER
Excellent service
6/16/2021
Britt . VERIFIED CUSTOMER
Kevin was awesome. Extremely polite and professional. He took the time to explain the assessment fee and how the warranty worked. Kevin promptly called me once the problem was diagnosed and assured me the car would be finished today. Everyone I encountered in the service department was friendly and helpful. I could not be happier with the entire process. A+ customer service.
- Britt Winslow
6/16/2021
Rowena G. VERIFIED CUSTOMER
Courteous and pleasant to talk to
6/16/2021
Craig B. VERIFIED CUSTOMER
Excellent customer service
6/16/2021
Ahmad N. VERIFIED CUSTOMER
I know this Honda Dealer for last 31 one years . This year we bought two Honda from them ( Ed Hasanzada ) was helping us. Very happy. And Rick at the service very friendly and get the job done on time. No extra sale . My friends and family are very happy so far. Thanks again Honda team of Irvine California. 92618
6/16/2021
Amy M. VERIFIED CUSTOMER
Lilia was wonderful and professional. She was easy to understand and kind.
6/16/2021
Kimberly W. VERIFIED CUSTOMER
After making several attempts by phone to teach the service dept associate I had to request a manager only to finally be told to bring the vehicle in by the operator who answered the phone.
6/16/2021
Salvador O. VERIFIED CUSTOMER
Thank you John Y. for everything. I appreciated all your help. Excellent service overall.
6/16/2021
Carlos R. VERIFIED CUSTOMER
Extremely professional with excellent follow through. Very happy with his level of service