Jaryd did an excellent job explaining what the first maintenance service entailed and the amount of time required. He checked in with me to update me on the status. He is a very friendly, professional adviser.
6/17/2021
Deanne Y. VERIFIED CUSTOMER
Viviana is always helpful and is always knowledgeable about my Pilot and its service history. She even remembered my fur baby who always likes to come with me when I pick up my car after a service. Thank you for the GREAT customer service!
6/16/2021
Brittney S. VERIFIED CUSTOMER
Great customer service and thank you! Unfortunately I did get a vw while there but I appreciate all the hard work from everyone in service.
6/16/2021
Teresa T. VERIFIED CUSTOMER
Very helpful ????
6/16/2021
William M. VERIFIED CUSTOMER
Good job
6/16/2021
Matthew S. VERIFIED CUSTOMER
Benito was great! Thanks
6/16/2021
Rae W. VERIFIED CUSTOMER
Always confident that my car is getting the best service at Norm Reeves HB
6/16/2021
Anita K. VERIFIED CUSTOMER
Matthew was, professional and courteous.
Kept me informed regarding the progress.
This was my first time at Norm Reeves and I will definitely be back for all my car service needs.
6/16/2021
Griselda D. VERIFIED CUSTOMER
Chris was a great guy he was able to help me get my repairs done right away and get my car to me the same day. He kept me up to date on everything I needed and was able to assist my every needs.
6/16/2021
Serena C. VERIFIED CUSTOMER
Thank you for taking care of my car and for making it an easy experience for me. You were responsive and accommodating and I appreciate that!
6/16/2021
Elena W. VERIFIED CUSTOMER
Provided a great customer service.
6/16/2021
Tyrone P. VERIFIED CUSTOMER
Thank you for always being kind.
6/16/2021
Jasmin T. VERIFIED CUSTOMER
Daniel Sánchez is the best advisor in the service department
always punctual
Excellent costumer service
always aware of your customers
Thanks Daniel
6/16/2021
Jennie B. VERIFIED CUSTOMER
Special thanks to service rep Gary for helping this waiting experience be so efficient. Jennie B
6/16/2021
Marlon B. VERIFIED CUSTOMER
The services were performed well within the time frame. Mr. Vargas is very professional and a great person.
6/16/2021
Nathaniel V. VERIFIED CUSTOMER
Quick service
6/16/2021
Timothy R. VERIFIED CUSTOMER
Mr. Osborne is an incredible asset to Norm Reeves Ford and just a pleasure to work with. Sean has helped me out over the last 3 1/2 years on multiple occasions and always treats me with respects and genuine concern for taking care of my service needs. His polite and honest interactions are greatly appreciated.
Super Kudos to Sean and the Norm Reeves service department!
Best Regards,
Tim Rank
6/16/2021
Allen M. VERIFIED CUSTOMER
5 stars give him and everyone who worked on my car raises
6/16/2021
Candace Y. VERIFIED CUSTOMER
Lilia was especially kind and helpful
6/16/2021
Ma T. VERIFIED CUSTOMER
Trinity is so helpful on my concerns. So kind and will surely recommend her to others. My service experience at norm reeves superstore Covina is great. thanks Trinity Guzman.