Rafael was great. He was able to keep me informed throughout the whole process. Everything he did was to the best of his abilities.
6/16/2021
Pascual C. VERIFIED CUSTOMER
Great service!!
6/16/2021
Edward And. VERIFIED CUSTOMER
Gary ohnesorgen, is always so Professional and responding to any questions I have! I continue to come to Cerritos California location because I know Gary will make sure the car and Myself are satisfied! 5 stars to all the staff at this location.
6/16/2021
Lissette B. VERIFIED CUSTOMER
I am so happy to find out Hyundai have an excellent person to assist us as customers thank you so much ,hemanshu is really good doing his job he cares a lot about customers thank you . I hope I can keep having the same customer care in th future visits. LissetteB.
6/16/2021
Brenda L. VERIFIED CUSTOMER
This is informative and professional. He made my visit to Ford a good experience.
6/16/2021
Salvador Z. VERIFIED CUSTOMER
No comment
6/16/2021
Ruben P. VERIFIED CUSTOMER
I’ve worked with Sam with 2 of the 4 vehicles I’ve purchased with Norm Reeves in West Covina and he always provides excellent service and knowledge to make my experience as easy as possible. Thanks Sam!
6/16/2021
Benjamin M. VERIFIED CUSTOMER
Raul is always great!
6/16/2021
Qi . VERIFIED CUSTOMER
Excellent customer service!
6/16/2021
Leonard K. VERIFIED CUSTOMER
Good job
6/16/2021
Gray B. VERIFIED CUSTOMER
It took you over a month and you never called or texted me to let me know what was going on. You kept making promises about when it would be done and it took 6 tries before your promise was kept.
6/16/2021
Sharon R. VERIFIED CUSTOMER
Great service!!
6/16/2021
Sherryl L. VERIFIED CUSTOMER
One complaint. I arrived at the service department line at 6:50 for my 7:00 appointment. Sat there watching workers arriving after 7:00. Wasn’t contacted until around 7:35. So I have a question. Why do you have 7:00 appointment times when the workers are not already there and ready to start moving the line. Didn’t see Raphael until nearly 8 and didn’t leave until 10:30. Three and a half hours for an oil change and topping off other fluids seems like a really long time.
6/16/2021
Lisseth H. VERIFIED CUSTOMER
Wonderful service! Timothy was really nice and had a great attitude as well as being extremely helpful.
6/16/2021
Eva M. VERIFIED CUSTOMER
Daniel Sanchez was courteous and professional.
But My experience in getting checked in and the time it took for an advisor to check me in was not satisfactory. I waited an entire hour in line before seeing an advisor. It looked like there were not enough advisers. I was late for work because of this issue. And I did indeed have an appointment.
Daniel Sanchez was apologetic and helpful.
6/16/2021
Lesly E. VERIFIED CUSTOMER
Great experience for my first time
6/16/2021
Norbert S. VERIFIED CUSTOMER
Was completed in the time allotted. Very happy with the service. Thank you. Plan on returning for future service. Joy