The Car Group

Easy Peasy, quick and speedy!

He was efficient and pleasant! Thanks

Good service

Always a pleasure working with Omar and the entire team.

Gary always goes beyond to take care of my satisfaction.

Omar is the reason I go to this dealership.

Kevin is awesome!

I wasn’t satisfied with the way Heman went about the situation with my vehicle, I felt disrespected and treated like I was a liar. I’ve been getting my oil change at hyundai cerritos for years and I bought my car there as well. Sunday night I was driving home and my check engine light comes on and my car was shaking very badly, I pulled over and inspected the car and noticed that the coolant reservoir was almost empty, after putting water into the coolant to get me home it stopped shaking. When i went in on monday morning i explained to Heman the situation and he took the car in and said if the cars under warranty it would be covered other than that they’d let me know. He kept asking if i had the code checked for the check engine and i told him no i just went home and I told him i’ve been coming to hyundai for years for an oil change and they hadn’t been topping off my fluids. He took no accountability and didn’t even apologize for the mechanics mistake. I understand things happen but to just brush it off when my car is going through things it shouldn’t and i rely on my car to get me everywhere i need to go and TRUST that they are doing their jobs correctly. They ended up calling saying that my coil busted and it was covered under warranty and when i went to go pick up the car i asked one of the service reps (short younger asian man) why it stopped shaking when i put the water in the coolant reservoir if the coil was the problem? He said it had nothing to do with the shaking.. also not even apologizing and trying to make it seem like my empty coolant reservoir wasn’t the problem. It’s unfortunate and inconvenient for me to have to leave my car as I take it to work and use it almost everyday. I wish the customer service was sincere, I feel as if I’d get better service if I were to go elsewhere.

Great job

Cheyne was amazing.

Anthony Cruz was very generous with his time and effort, knowledgeable, helpful to relay any information I might need, and solved my issue easily. He was simply a delight to work with when I unexpectedly had to stop by a Honda dealership. You are lucky to have him....give him a raise. Sincerely, Angel Bradshaw

Josue Villegas Martinez had shown me the best customer service with respect, sense of humor and knowledgeable of ways to offer Honda service needed for my car. Jennifer was really good! Just did not have the chance to give her the best review! So this is two in one!

I had a 10 AM appointment. Arrived at 9:50, was checked in by an attendant and got in line. Believe i was car #10. No one got to me until almost 45 minutes later. I wouldn't call that good service.

Excellent customer service! Thank you

Arcee was the best!! Will recommend to everyone!!

Very pleasant personality, honest and easy to work with

Steve explained the situation after a diagnosis was done by the mechanics. Very helpful and honest Good job **** P

Since this my third honda I would take it nowhere else.

Nothing more could have been done. I’m very happy with the service and the customer service

The service was good and the problem was solved