Above expectation. repairs were expeditious and professional.
7/4/2021
Marites G. VERIFIED CUSTOMER
Good job to Nathan god bless you ????????
7/4/2021
Jeffrey E. VERIFIED CUSTOMER
Trevor was very helpful,nice costomer service as usual. Would recomend Norm Reeves Honda,and Trevor Rodriquez
7/4/2021
Rebecca W. VERIFIED CUSTOMER
Ok Thank you. John Yarber is great.
7/4/2021
Michael N. VERIFIED CUSTOMER
Team quickly greeted me and acknowledged my appt. Lilia was out very soon after and processed me in. Car was ready just when she indicated. All very good! Prompt pleasant and professional.
7/4/2021
Stella S. VERIFIED CUSTOMER
Excellent service. Bryan was very helpful and courteous
7/4/2021
Miranda R. VERIFIED CUSTOMER
Jacob was super friendly and helpful! I would absolutely recommend him and Norm Reeves Honda to my friends and family!! Thank you, Jacob!
7/4/2021
Larry R. VERIFIED CUSTOMER
Thanks Raphael for taking care of both me and my car. Also, thank you to Jacob on the drive for answering my questions and just being pleasant. Waiting for your car to be serviced is not necessarily a good time. You made it more tolerable. I appreciate it
7/4/2021
Emily D. VERIFIED CUSTOMER
I bought my car from this location in 2017 and have been bringing my car to this location for service since then. Each time my car needs service I am always hesitant to bring it into this location because I always face someone trying to upsell me something for my vehicle. However, today Joseph Vargas was absolutely wonderful! He was very professional, honest, upfront, and nice! He did not try to sell me anything other than what my vehicle needed. I was very happy with the service that Joseph Vargas provided and will definitely bring my car back and ask directly for him to assist me in the future.
7/4/2021
Rolando G. VERIFIED CUSTOMER
I’m not satisfied to your service coz after 4 hrs they do something to my car. They call me and they said it’s done already but is not completely finish coz the tools that they using is broken , my god your a big company Honda but you using only one tools and no spare. You wasting my time, I need to go back again for another appointment. Pls teach your staff a proper conduct and learn them how to entertain the customers.
7/4/2021
Samuel S. VERIFIED CUSTOMER
Very professional.
7/4/2021
Margarita C. VERIFIED CUSTOMER
Excellent customer service.
7/4/2021
Maria C. VERIFIED CUSTOMER
Bryan did help me out to resolve my problem. I have no complaints about him. My complaint is with the body shop that you sent my car to get the running boards installed. I picked up the car and at close inspection, the passenger boa was loose. I then had to wait 3 1/2 hours to get it fixed. I find it unacceptable that the body shop didn’t even check that they were installed correctly. That is a safety issue that could’ve caused an accident.
Again, my complaint is with the original shop you sent my car to get them installed.
7/4/2021
David T. VERIFIED CUSTOMER
I brought Kevin a complicated task and he solved it with options and recommendations. I was so pleased and he did it one day.
7/4/2021
Kimberly G. VERIFIED CUSTOMER
Carlos M. was very friendly, great customer service over all
7/4/2021
Roxanna A. VERIFIED CUSTOMER
The young man was very professional,courteous and friendly . He knew what he was talking about.
7/4/2021
Adrian F. VERIFIED CUSTOMER
Good service and quick
7/4/2021
Alberto C. VERIFIED CUSTOMER
Great thanks!!!
7/4/2021
Jo Ann. VERIFIED CUSTOMER
Everyone was very polite and efficient.
7/4/2021
Doug L. VERIFIED CUSTOMER
Mariela was very friendly and courteous and got me through the process quickly. Very well done. Also the new dealer location is looking good so far.