Great job by Raul. He is considerate, conscientious, and knowledgeable!
7/9/2021
Sylvia P. VERIFIED CUSTOMER
Good Service
7/9/2021
Sieghart P. VERIFIED CUSTOMER
Thanks
7/9/2021
Yuri N. VERIFIED CUSTOMER
Michael was incredibly accommodating and personable. Definitely an asset to the service center, and Volkswagen overall. Went above and beyond to explain the various service options related to my vehicle, and was dedicated to finding a satisfactory solution for me. Will happily be returning to Norm Reeves for my next service, and hope to see Michael again!
7/9/2021
Kelly B. VERIFIED CUSTOMER
Ivan was very professional in helping me. I would return in the future.Thanks for the service
7/9/2021
Dianaro W. VERIFIED CUSTOMER
I appreciate the quality of work performed on my vehicle. The check in went really smooth. I was only informed of what was recommended for my vehicle. He didn’t try to sell me unnecessary services. My wait time was shorter than I expected. I really can’t say anything bad about my experience there.
7/9/2021
Gabriel F. VERIFIED CUSTOMER
I had mentioned on my 2021 F-150 that my mud guard was coming off and looked to be just loose so i had asked to look at It and see if they can fix It. I didn’t get a call regarding this certain part and instead he waited till i came to pick up to tell me they can’t fix It unless i replace the one little clip which cost $400.. Went to another dealership and they told me It’s under warranty and It can be fixed without the $400 charge… 3rd time my family has had a situation with Daniel and him not doing his job correctly
7/9/2021
Alida K. VERIFIED CUSTOMER
Over and beyond great service
7/9/2021
Magnolia B. VERIFIED CUSTOMER
Great customer service and keep it up!
7/9/2021
Mayte S. VERIFIED CUSTOMER
Ty for the quick turn around.
7/9/2021
Elisa C. VERIFIED CUSTOMER
Miguel Cabrera excellent service, very helpful,it was a pleasure too help me, hope too see him next time, thank you for you're service--Elisa C
7/9/2021
Lin C. VERIFIED CUSTOMER
Good service
7/9/2021
Mike C. VERIFIED CUSTOMER
Service was completed in the time I expected, and cost a few dollars less than expected. Thank you!
7/9/2021
Allison G. VERIFIED CUSTOMER
We were seen to timely(even though we were 30 minutes early to an appointment.) Mark was friendly as well as clear and concise in explaining the maintenance service on my vehicle. When additional parts were needed, he called and made sure I understood what was needed, why it was needed, and what may have happened. He went above and beyond in explaining and ensuring I understood. Everyone we interacted with was kind and friendly. We will return for future services.
7/9/2021
Chun-Chao H. VERIFIED CUSTOMER
Thanks for your service.
7/9/2021
Roman S. VERIFIED CUSTOMER
Joshua Martinez provided excellent service to both myself and my father. He was courteous and made sure our experience was easy and clear. I appreciate his hard work and I commend him on the excellent service he provided
7/9/2021
Dominik S. VERIFIED CUSTOMER
Very easy and convenient, I’ve come here for everything and I don’t plan on changing that, amazing help also.
7/9/2021
Aida B. VERIFIED CUSTOMER
Good job guys thank you
7/9/2021
Linda C. VERIFIED CUSTOMER
Trinity was great. She kept me informed on the wait time for my vehicle and I was finished at the time she quoted.
Always pleased with the professional service I’ve received when I’ve visited this service center.
7/9/2021
Anneliese T. VERIFIED CUSTOMER
Trinity is fantastic! I haven’t met with her for awhile but her warm personality and attitude is always appreciated!!! She’s so knowledgeable and I always feel heard by her! Trinity, you’re the ****, lady! ????????