Ivette was great, very diligent and helpful. I had a complicated situation and she made it go very smoothly for me. Thanks.
7/15/2021
Lady R. VERIFIED CUSTOMER
Rodert Bautista did a very good job! He is very accommodating and a really nice person. Norm reeves is lucky to have this guy on their team.
7/15/2021
Lupe G. VERIFIED CUSTOMER
Fast and friendly service
7/15/2021
Mina G. VERIFIED CUSTOMER
Nate was extremely helpful and knowledgeable. He was super accommodating.
7/15/2021
Eunsoo Y. VERIFIED CUSTOMER
I had a great experience overall. Hemanshu made me feel like he took care of my situation very personally. The solution was very swift and very very clear. Hemanshu definitely took the time to go over each scenarios and professional suggestions. Five out of five stars.
7/15/2021
Lalita I. VERIFIED CUSTOMER
Kevin is the best service advisor I have had. I have been driving Hondas for 25 years. He is very helpful, honest, polite and cares about his customers. I am so happy that he has been promoted to service manager! His customer service has remained excellent even with his greater responsibilities.
Thank you so much, Kevin!
7/15/2021
Ignacio M. VERIFIED CUSTOMER
Very efficient and easy going and very helpful
7/15/2021
Heather G. VERIFIED CUSTOMER
Excellent service! Great experience! Highly recommend!
7/15/2021
Maria V. VERIFIED CUSTOMER
As usual, everyone was polite, efficient and the problem found and corrected. Thanks!
7/15/2021
Curtis T. VERIFIED CUSTOMER
Everything went smoothly for my first complimentary service.
7/15/2021
Eric E. VERIFIED CUSTOMER
Edwin is the BEST!! The only person I go to :)
7/15/2021
Morena P. VERIFIED CUSTOMER
Yes I really like your job ????????????
7/15/2021
James T. VERIFIED CUSTOMER
Daniel and the service is the best. Thank you
7/15/2021
Janice C. VERIFIED CUSTOMER
Mariela did an excellent job as our service advisor. She is friendly, efficient and knowledgeable. We will definitely ask for Mariela next time we have our car serviced.
7/15/2021
Ben S. VERIFIED CUSTOMER
Very prompt and professional service
7/15/2021
Arthur M. VERIFIED CUSTOMER
Trinity was great. She was extremely helpful and should I ever need my car service again, I will definitely come to Norm Reeves Honda. I have several family members who own Hondas and I will recommend them to you and to Trinity.
7/15/2021
Carmen W. VERIFIED CUSTOMER
Mr Le was very friendly and helpful. The rep working in the parts department never stopped talking to greet me or ask if I needed anything. But when two other customers (who were not African American) walked in, he was quick the greet them even before they stepped into to area. I know because I was sitting by the entrance while I waited for my car. I needed to purchase scratch paint because there’s a scratch on my front driver side. But I decided to get it elsewhere because I don’t support bigots.
7/15/2021
Jessica M. VERIFIED CUSTOMER
Very disappointed with the person who was supposed to help me out, when he called me;
I asked him if speak Spanish, he said No, but he told me that someone else will call me back,I waited about 2 hours, but nobody called me.
I decided to call, and was told that this guy Speaks Spanish,that he was busy at that time but he will call me back in 15 minutes. He never called me back I just received a message that my car was ready. I wanted to speak with him because
When I bought the car they told me that in the first service they were going to replace a damaged bulb. I just wanted to make sure they will work on it. They only did the oil changed, because this person never called me back.