I had to bring my daughter’s car back to be inspected after we purchased it so that we could get her tags. What an amazing facility! Brook was awesome and the wait was short and great! Thank you!
7/15/2021
Brian M. VERIFIED CUSTOMER
Brooke was fantastic! 5 stars !!
7/15/2021
Megan G. VERIFIED CUSTOMER
I was told my phone port was probably dirty and that my aux port was totally fine. I tried to explain that it wasn’t my phone and I understood that Monday was really busy, but I sent a video in to the phone number that had been communicating with me. The video shows that it has nothing to do with my phone and that it is the port that must be damaged. I’ll honestly probably just go to a different body shop to fix it.
7/14/2021
Doug W. VERIFIED CUSTOMER
We were very satisfied with Mr Sylver. Everyone that we were in contact with did a
Great job.
Thanks
7/14/2021
Arliene W. VERIFIED CUSTOMER
Well done!
7/14/2021
Pamela G. VERIFIED CUSTOMER
So much better than my service experience with Port Charlotte VW. Thank you Norm Reeves!!!!!!!
7/14/2021
Jose V. VERIFIED CUSTOMER
Bryan Salas has great costumer service. He was very helpful, he got me in and out without any trouble. He made sure to tell me what service will my car need for my next visit. I appreciate getting the heads up!
7/14/2021
Aubrey H. VERIFIED CUSTOMER
Good experience, next tie I'll schedule an appointment first.
7/14/2021
Destinee H. VERIFIED CUSTOMER
Very helpful
7/14/2021
Kathleen H. VERIFIED CUSTOMER
Alex did a wonderful job diagnosing and getting my Subaru "back on the road"!!! This was my first visit to a Subaru dealership and it was a very positive experience, thanks to Alex. Kudos!!! Should I need Subaru's assistance, "I'll be baaaaak" to Norm Reeves Subaru Superstore again. Thanks for asking!!
7/14/2021
Irene F. VERIFIED CUSTOMER
My daughter brought the car in for service because the battery had died after 1 1/2 years. I am quite disappointed because I was charged $194 for the new battery because “I already received a free battery.” I am wondering why a NEW battery would wear out that fast? My car is a 2017 and I have about 10,000 miles on it. Is it possible that the last one was a repurposed one? I await your reply. Thank you Irene F
7/14/2021
Cristopher J. VERIFIED CUSTOMER
Good service.
7/14/2021
Lia K. VERIFIED CUSTOMER
Josue was very personable and professional. I appreciated his help.
7/14/2021
Steve R. VERIFIED CUSTOMER
Anthony was awesome to work with. I had to make changes to my pick up time and he was very helpful in making it easy
7/14/2021
Briggitt M. VERIFIED CUSTOMER
When i schedule an appointment there is no reason for me to wait 20 plus minutes in my car before a service technician checks me in!!!
7/14/2021
Donald J. VERIFIED CUSTOMER
Very nice service rep. A+
7/14/2021
Thomas L. VERIFIED CUSTOMER
Rossano did a great job keeping me updated on my car’s status and made everything very clear and easy for me. I would definitely recommend him to any of my friends.
7/14/2021
Griflet P. VERIFIED CUSTOMER
John Silva was very helpful, honest & did what’s best for the customer. I hope that guy gets a raise. I commend him for excellent customer service..
7/14/2021
Samantha S. VERIFIED CUSTOMER
Chris was very helpful
7/14/2021
Jannette M. VERIFIED CUSTOMER
I asked to checked the right tail or brake light but i was told that nothing is busted… unless the light worked fine during the inspection and just acted up again but the light is not working. It’s not easy to go schedule let alone wait. Frustrated yet again. But the service was faster for the first time.