Mike was very helpful in explaining all and any issues. Communication via text was very convenient since I was unable to take the call since I was at a funeral.
10/17/2025
Carlos C. VERIFIED CUSTOMER
Exelent service
10/17/2025
Victoria H. VERIFIED CUSTOMER
Great appt.
10/17/2025
Glenda R. VERIFIED CUSTOMER
Thank you
10/17/2025
Ana L. VERIFIED CUSTOMER
Thank you for the fast service . I appreciate it
10/17/2025
Byron S. VERIFIED CUSTOMER
Adrian was great and provided the best customer service! I was disappointed you didn’t wash my vehicle after service.
10/17/2025
Roman H. VERIFIED CUSTOMER
Javier is the best he is always so helpful and goes above and Beyond for us
10/17/2025
Mary R. VERIFIED CUSTOMER
Genaro Perez was very polite and explain in great detail the services my car needed. I appreciate his patience when it came to me asking questions.
10/17/2025
Kit VERIFIED CUSTOMER
Great service! George is very helpful. Thank you so much!!
10/17/2025
Yvette C. VERIFIED CUSTOMER
Hannah Martinez provided me with an excellent service today and made the experience pleasant. Thank you!
10/17/2025
Arlene T. VERIFIED CUSTOMER
I couldn't find the agent that is auppose to give my key back. There were no name plates on the desk and i just felt dumb just waiting for someone to notice me at tbe door and help
10/17/2025
Christian S. VERIFIED CUSTOMER
I was not informed about the service of my car, I was called at the end of the day that the part for my car did not come in and was on back order for 11/03/2025. I took the day off from work expecting my car to be finished, but got different results. I feel like I waisted my time taking the day off of work with no results. This is the first time I’ve ever had a negative experience with service from Toyota. I would appreciate that in the future of service to my vehicle that I am better informed about the status of my car and not wait til the end of the day informing me that the part did not arrive. I could’ve picked up my car earlier in the day and returned to work.
10/17/2025
Rene G. VERIFIED CUSTOMER
I love Cerritos Honda
10/17/2025
Sam M. VERIFIED CUSTOMER
Great customer service and communication, very transparent about the process.
10/17/2025
Ka C. VERIFIED CUSTOMER
Nice service from Javier, clear and friendly
10/17/2025
Lijuan X. VERIFIED CUSTOMER
Grenaro is very professional and patient, very friendly and helpful, wonderful experience.
10/17/2025
Peter Y. VERIFIED CUSTOMER
Benito is the absolute best and why we take our Hondas to Norm Reeves Huntington Beach for service.
10/17/2025
Renee V. VERIFIED CUSTOMER
Julie Canales was very professional. She cares about her customers and always gives 100%.
10/17/2025
Long P. VERIFIED CUSTOMER
Edward is a good employee, I got a great service from him.