Alex is terrific as is the rest of the service team. Alex takes pride in servicing the customer and timely communications.
9/2/2021
Jake L. VERIFIED CUSTOMER
The fact that Brooke went the extra mile to help me out meant a great deal during a challenging time in my life. Thank you very much.
9/2/2021
Linda M. VERIFIED CUSTOMER
I arrived at my appointment time and Chris immediately met me and started the check in process. He kept me posted on the progress of the service work. Work completed in about an hour and I was on the road.
9/2/2021
Victoria D. VERIFIED CUSTOMER
Very bad service , they let me wait 1 hour in line they in norme , lm very disappointing !
9/1/2021
Leonel G. VERIFIED CUSTOMER
Very good service!
9/1/2021
Ian C. VERIFIED CUSTOMER
Everything was done perfectly and honestly
9/1/2021
Gabriel F. VERIFIED CUSTOMER
Thank you for promptly informing me on the service provided and return of my vehicle.
9/1/2021
Cynthia G. VERIFIED CUSTOMER
Very responsive to my questions. Took good care of getting my car fixed with warranty coverage.
9/1/2021
Netty H. VERIFIED CUSTOMER
Armando is a great person. I do appreciate his kindness n help.
9/1/2021
Jan B. VERIFIED CUSTOMER
Thank you very much! Great customer service!
9/1/2021
Yolanda C. VERIFIED CUSTOMER
Arbenz is one of the best service advisors at your dealership! He was responsive, fast, courteous, and personable. I would give him 5 stars if I could.
9/1/2021
Swami A. VERIFIED CUSTOMER
Mitchell was very kind, courteous and helpful, even walking out to the curbside to give me an update. Such details do not go unnoticed by customers.
9/1/2021
Heide A. VERIFIED CUSTOMER
Hi. What can I say, Raul was fantastic. Our Mechanic asked us to take the car to a dealer so they could assess the problem. Raul didn’t stop until he found the answer. The mechanics did a great job in hunting down the cause of the leakage and fixed it. The most honest dealer repair shop I have ever been to. Instead of just replacing parts you actually fixed the foam. Thank you.
9/1/2021
Norm Reevs. VERIFIED CUSTOMER
Excellent Service
9/1/2021
Jose L. VERIFIED CUSTOMER
I was told 4 different prices for a Ford part. Something was fishy so I didn’t make the purchase
9/1/2021
Martha G. VERIFIED CUSTOMER
Brook was very helpful and followed up on my questions.
9/1/2021
Thomas G. VERIFIED CUSTOMER
She did a great job.
9/1/2021
Paul C. VERIFIED CUSTOMER
The service provided was great all staff did a great job service tex was a big help Thanks Paul C
9/1/2021
Mark A. VERIFIED CUSTOMER
We really appreciate Alexander's help with getting a warranty repair for our Outback. The major repair was completed in less than two days. We appreciate the quickness too.
9/1/2021
Ashlien S. VERIFIED CUSTOMER
As usual my experience this time in the simple and seamless process of getting my oil change affirms my trust with Norm Reeves Honda West Covina. Thank you!