Robyn was very helpful as well as professional. She assisted me in a timely fashion, I had only a few days off from work and she was able to get my vehicle back to me before I had to go back to work. I definitely will be coming back to have my car serviced there at infinity Cerritos because Robyn was so wonderful and helpful.
Thanks again
Jesus A
10/13/2021
Alejandro V. VERIFIED CUSTOMER
Thanks raul very much for all service for sure I'm come back at vw irvine
10/13/2021
Luis L. VERIFIED CUSTOMER
Rafael was very thorough and communicative. Will definitely be bringing my business back here.
10/13/2021
Noemi Delgado. VERIFIED CUSTOMER
Nat was very professional,
Thank you for having people like him.
10/13/2021
Allen I. VERIFIED CUSTOMER
I was well taken care of by Brian.
10/13/2021
Aimee L. VERIFIED CUSTOMER
I’m extremely happy with all the safety concerns that I was provided by Paul Phan . Very knowledgeable very accurate extremely helpful very attentive. Was very concerned about my well-being and well-being of my car . Thanks TO Paul And the whole service department I feel safe and secure driving cross country! Thanks again for providing excellent customer service! IT really put a smile on my face! Aimee L
10/13/2021
Jisong C. VERIFIED CUSTOMER
Good service
10/13/2021
Sean O. VERIFIED CUSTOMER
Thank you!
10/13/2021
Stuart S. VERIFIED CUSTOMER
Excellent service by Raphael …
10/13/2021
Rina F. VERIFIED CUSTOMER
Joseph Vargas is a excellent person ; him always worked professionally and respectfully.
10/13/2021
Gerald C. VERIFIED CUSTOMER
Cheyne was very friendly and helpful. He almost made us feel like we were members of the Norm Reeves family. We will always bring our car back and try to get Cheyne to assist us.
10/13/2021
Marisela C. VERIFIED CUSTOMER
I was extremely satisfied with your service especially at this time when I am recovering from my surgery. Being able to have my car picked up from my house and then dropped off, helped me immensely. Thank you again.
10/13/2021
Alma R. VERIFIED CUSTOMER
Very happy with service
10/13/2021
Michelle L. VERIFIED CUSTOMER
Rafael is the BEST!!!
10/13/2021
Remedios O. VERIFIED CUSTOMER
Por que lleve mi carro a cambio de aceite cuándo teminan de hacer el servicio siempre me entregan un reporte de lo que le checaron para saber en las condiciones en que esta .
Pare ser que solo le cambiaron el aceite y no lo checaron de lo de mas..??
10/13/2021
Deborah G. VERIFIED CUSTOMER
Excellent service couldn’t be better
Thank you so much
10/13/2021
Deni M. VERIFIED CUSTOMER
Sorry for the inconvenience
Not satisfy the air presumiré sensor light was still on
The oil service sticker on my windshield not replace
Not sure is I’m looking forward to return the last time same issue
Not going for a car wash or anything like that but at least fill up the windshield water tank
10/13/2021
Christopher C. VERIFIED CUSTOMER
The person who helped me was kind and very attentive.
10/13/2021
Denise G. VERIFIED CUSTOMER
John was a great service Advisor, he communicated and told me everything I needed to know and always kept me up-to-date with the status of my car and I felt like he met all the needs I had for my visit. Thank you
10/13/2021
Cynthia M. VERIFIED CUSTOMER
I appreciate Joseph’s professionalism, and efficiency. I have been going to Norm Reeves for 28 years and I always make an appointment with any one, next time will be asking for Joseph.