I really had a good and nice experience with Benito Torres, he is a really nice smiling person so fast was updating me one by one, super professional and amazing customer service, will be waiting for the survey once I got will be more than happy to give me amazing experience a rate too, thanks.
10/27/2021
Lynn S. VERIFIED CUSTOMER
I can’t say enough good things about Ivette Rodriquez!! She was so helpful, listened to my concerns and put my mind at ease. She is a true asset to your staff
10/27/2021
William S. VERIFIED CUSTOMER
John was pleasant, knowledgeable and accommodating.
10/26/2021
Patrick O. VERIFIED CUSTOMER
Very accomodating
10/26/2021
Benny M. VERIFIED CUSTOMER
Very professional, timely and courteous.
10/26/2021
Donald H. VERIFIED CUSTOMER
It would be my pleasure. He did a outstanding job for us.
10/26/2021
Tyler T. VERIFIED CUSTOMER
Christian went above and beyond to take care of me and my vehicle. Operated with upmost professionalism and knowledge. Promote ahead of peers
10/26/2021
John T. VERIFIED CUSTOMER
Per usual John Silva was excellent. He was professional, thorough and personable. I highly recommend him.
10/26/2021
Arturo N. VERIFIED CUSTOMER
Great service!
10/26/2021
Shiva H. VERIFIED CUSTOMER
He is very helpful, well mannered and well experience and knowledgeable about his job. I greatly appreciated that.
10/26/2021
Ivan C. VERIFIED CUSTOMER
The service was quick and the customer service rep Chris was very approachable.
10/26/2021
Gary H. VERIFIED CUSTOMER
My car was in shop for 2 1/2 months.
Parts issues?? Found that communication
Was extremely difficult. Phone communication
Was next to impossible. Texts and calls were
Many times not answered or took days to get a response.
Email was not much better! Days after picking up I had
Check engine lights intermittently. Tried calling
Service advisor Tim. Still have NOT had a response.
Also, the oil change interval was not reset and service
Reminder sticker was not replaced.
C
10/26/2021
Michael G. VERIFIED CUSTOMER
Great experience juan made everything really easy and the service was done in a timely manner thanks guys!!!!
10/26/2021
Margaret M. VERIFIED CUSTOMER
Rafael is amazing snd did everything possible to resolve my issue. He went above and beyond. He was courteous, concerned and knowledgeable. He was great at communicating and follow through. Unfortunately Ford is not standing behind their product snd fixing the paint defect so I am not satisfied with Ford, so will not be purchasing another Ford vehicle
10/26/2021
Zeneida E. VERIFIED CUSTOMER
Excellent service by Juan Huezo.
10/26/2021
Walter M. VERIFIED CUSTOMER
They started with it until the problem was taken care of
10/26/2021
Micah . VERIFIED CUSTOMER
Armando was such an incredible person to work with. He was kind and friendly and helped me out a ton!
10/26/2021
Pat R. VERIFIED CUSTOMER
friendly and professional
10/26/2021
Jodi C. VERIFIED CUSTOMER
The only thing that could be better is having a courtesy car for customers that have to leave there vehicles for more than 3 days would be nice especially when it's the transmission under the warranty other than that the service was good
10/26/2021
David A. VERIFIED CUSTOMER
Mark was friendly, courteous, professional, knowledgeable, and efficient. He is a worthy employee. Also, as a 79 year old, I appreciated that he wore his face mask in order to prevent the spread of Covid-19.