My experience at Norme Reeves was Outstanding! Service advisor (writer) Anthony Sanchez was very helpful and nice. Met my needs and answered all my questions. I will be returning for my next service.
10/31/2021
Quang Phuc. VERIFIED CUSTOMER
I want to give you an A+ for the way of your service. Thanks!
10/31/2021
Victor G. VERIFIED CUSTOMER
Great customer service and skill and helped me out with any question I had.
10/31/2021
Frank R. VERIFIED CUSTOMER
I am not good with words but I'm going 2 rate a 5 star (?????????????)
10/31/2021
Randy N. VERIFIED CUSTOMER
Josue was great
10/31/2021
Monica F. VERIFIED CUSTOMER
Job well done. Thank you.
10/31/2021
Bassam H. VERIFIED CUSTOMER
Thank you so much for taking care of my ID.4 and getting it in amazing condition to take home.
10/31/2021
Susan W. VERIFIED CUSTOMER
Rudy and the team were professional and thorough. All good.
10/31/2021
Gilbert B. VERIFIED CUSTOMER
Excellent customer’s service, friendly, respectful, and informative.
10/31/2021
Patricia R. VERIFIED CUSTOMER
Thanks
10/31/2021
Anthony A. VERIFIED CUSTOMER
Timothy was perfect couldn’t ask for a better service advisor.
10/31/2021
Jennifer V. VERIFIED CUSTOMER
Tom always provides excellent service. I stay with vw because of him
10/31/2021
Lisa H. VERIFIED CUSTOMER
Great service
10/31/2021
Troy W. VERIFIED CUSTOMER
Very professional,
Thank you
10/31/2021
Agnes S. VERIFIED CUSTOMER
Brandon was awesome. I will request him again to help me on my next visit. Thanks a lot Brandon for all your help
10/31/2021
Jose A. VERIFIED CUSTOMER
Very good job from Omar
10/31/2021
Thomas M. VERIFIED CUSTOMER
Overcharged me and took forever!! What’s the point of having an appointment? I’ll never go to norm reeves again!!!!
10/31/2021
Mark S. VERIFIED CUSTOMER
Possibly one of the WORST experiences in recent memory. Mitch demonstrated the fact that HE DOES BOT LISTEN and only goes for the “big ticket items” aka “very expensive”.
He should be terminated immediately.
I will NEVER bring my car back to Norm Reeves Honda in Irvine, even though I live in Irvine and grew up here.
If I said I was disappointed with today’s experience, it would be a COMPLETE UNDERSTATEMENT!
I will take my Honda to a dealer near my work in LA and take an Uber home, even if it is a $200 ride, just to make sure I NEVER take my car back to your location.
Where is Matthew Garrett?????????? That is the person I made my “appointment” with……..
So very disappointed with the treatment I received today.
Fire Mitch, please.