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Real Reviews from VERIFIED CUSTOMERS
Yang L. VERIFIED CUSTOMER
Keep up the good work
10/31/2021
Carolyn M. VERIFIED CUSTOMER
As always my service was completed in a professional & timely manner. Brooke is always very courteous & goes over everything in great detail. I am always pleased with my service.
10/31/2021
Vee B. VERIFIED CUSTOMER
They fit me in on an emergency situation and saved the day
10/31/2021
Roberto C. VERIFIED CUSTOMER
Very impressive customer service ????
10/30/2021
Christopher B. VERIFIED CUSTOMER
You’re team did an excellent job on the maintenance you did on my car.
10/30/2021
Yvette P. VERIFIED CUSTOMER
I have had nothing but a great experience when I come to norm reeves Honda!
10/30/2021
Anne A. VERIFIED CUSTOMER
Mariela was the epitome of great customer service, prompt, professinal and courteous. This kind of experience is why I will continue to bring my Tuscon back for service to Cerritos/Norm Reeves Hyundai.Thank You
10/30/2021
Nancy D. VERIFIED CUSTOMER
Professional. All questions answered. Kept me informed. Vehicle ready in the promised time frame.
10/30/2021
Jacob W. VERIFIED CUSTOMER
Service was nice.
10/30/2021
Maria R. VERIFIED CUSTOMER
Excellent service, friendly staff, and organized. I was out of there in no time!!
10/30/2021
Ruby S. VERIFIED CUSTOMER
Find it ridiculous to wait two hours for a scheduled oil change.
10/30/2021
Idaris T. VERIFIED CUSTOMER
Armando was extremely helpful and very professional.
10/30/2021
Anita &. VERIFIED CUSTOMER
Ivettte did a great job on the the work on my car. Thanks
10/30/2021
Ryan C. VERIFIED CUSTOMER
Thank you
10/30/2021
David B. VERIFIED CUSTOMER
Yes, he was very helpful in explaining the services I was getting and looking for any recalls on my vehicle.
10/30/2021
Melissa K. VERIFIED CUSTOMER
Tony went above and beyond to help get my car repaired after I had taken it to the Irvine store a few times for my ac repair. He advocated for me with the extended warranty company Ethos and your team also recognized that my timing belt could break which would’ve left me without a car. I’m so appreciative of Tony and the team there. Thank you!!
10/30/2021
Charles S. VERIFIED CUSTOMER
It was a very good experience. Paul was great. Thanks.
10/30/2021
Antonie C. VERIFIED CUSTOMER
The customer service is always perfect. Everyone is super friendly and helpful.
10/30/2021
Jose . VERIFIED CUSTOMER
Great support. Great contact. Very professional and friendly
10/30/2021
Gwendolyn S. VERIFIED CUSTOMER
Cheyne explains what my car needed to keep running good. He also manage to elaborate the expenses and/or charges prior the start of fixing my car. He knows what he is supposed to do for a starter. I have been going to the service center and I am familiar with all the service employee who has been helping customers. So far the only last man standing as the service employee was Gary (he had help me before) the rest were new faces. Being that said, as a regular customer Hyundai should make a way to to make their employees stay longer to better serve their customers or clients. Familiarity creates better relationships with all their customers.
10/30/2021