Tom was great. I waited for my car and he updated me as I waited.
11/16/2021
Seth B. VERIFIED CUSTOMER
Great service today. Nice new lounge next door. THANKS!
11/16/2021
Scott K. VERIFIED CUSTOMER
Really appreciate service advisor Arbenz Anton. Thanks.
11/16/2021
Ali M. VERIFIED CUSTOMER
Most importantly the employees were helpful and polite.
Unlike Keyes Hyundai where I bought the car.
11/16/2021
Larry F. VERIFIED CUSTOMER
When I arrived for my 735 appointment at 730, I had to wait in the line of cars out into the street. I sat there for 15 minutes before the line moved.
11/16/2021
Tommie Guy. VERIFIED CUSTOMER
Great service, very professional
11/16/2021
Alice . VERIFIED CUSTOMER
Great customer service and follow up all the way - friendly staff!
11/16/2021
Evelyn C. VERIFIED CUSTOMER
My vehicle was not done on time. I waited for my vehicle and when it was 15 minutes late, my car was already out there and I was not informed.
11/16/2021
Jing W. VERIFIED CUSTOMER
Great experience. Thank you.
11/16/2021
Adan C. VERIFIED CUSTOMER
Thanks you guys
11/16/2021
Doreen A. VERIFIED CUSTOMER
Thank you John, you did a great job with my vehicle’s. Sorry I missed you when I picked up the 2nd one. Your co-workers were very supportive while you were out of the area. I was very pleased with the team work within your group in the service department. Thanks again.
11/16/2021
Myla C. VERIFIED CUSTOMER
Very satisfied!
11/16/2021
Dana J. VERIFIED CUSTOMER
Had to wait 2 1/2 hours for a simple oil change and tire rotation even though I had an appointment. This was not the service advisor‘s fault it was the mechanics fault for not taking the cars and servicing them in order. Very disappointing. Also found my tires to be overinflated when I got home. Had to adjust the tire air pressure on my own to get it to correct level.
11/16/2021
Michelle F. VERIFIED CUSTOMER
Joseph es el mejor agente de atención al cliente que jamás haya conocido es muy amable y me ayudo en todo, gracias para mi ustedes son el número uno de los dealers y no los cambio para los servicios cinco estrellas para ustedes graciad
11/16/2021
Gloria R. VERIFIED CUSTOMER
Yvette was amazing. She quickly identified the issue and bad an action plan. We're very, very satisfied!!!
11/16/2021
Renee S. VERIFIED CUSTOMER
Tony did an amazing job !!
11/16/2021
Victoria J. VERIFIED CUSTOMER
She was very kind and extremely patient.
11/16/2021
Helen Kay. VERIFIED CUSTOMER
I was not happy because I have an appointment at 12:40 they said I have to wait 3 hrs fir just change of one tire and an alignment! At 3 pm I went to the counter to ask if my car is done! And this bis their answer “ your car is next in line”! What!!!! I waited 3 hrs and they have done nothing in my car! So upsetting and when they saw i was mad already they fix my car righy away and done in an hr! HONDA CERRITOS YOU ARE A DISAPPOINTMENT! I am not satisfied ! I wasted 3 hrs of my day waiting for nothing????????
11/16/2021
Elsie . VERIFIED CUSTOMER
Joseph did not listen to my using the coupons and only gave me $10 off the B package or something. There was no text or follow-up until I went outside and saw my car pulled up > 2hrs later. I eventually got the text when I got home.
11/16/2021
Teresa B. VERIFIED CUSTOMER
Mrs. Canales is always attentive, courteous and caring. She has always given excellent customer service. Always greeting with a genuine smile and is a delight.
She give Excellent Customer Service. She should be commended and is an asset to your company.
Gratefully,
Teresa B