Benito is always knowledgeable, professional and helpful as my service rep. He is both patient and thorough when explaining what needs to be serviced on my car. It is always a pleasure to work with him.
12/23/2021
Deici R. VERIFIED CUSTOMER
5 hr wait for maintenance that’s ridiculous. What’s the point of scheduling appointment? If I could, I would go somewhere else.
12/23/2021
Rosaura R. VERIFIED CUSTOMER
My appointment for a B 1 was at 8:20 I dropped off my car 1 day before and the next day my car was ready until 1 that is ridiculous wait time
12/23/2021
Gary F. VERIFIED CUSTOMER
You requested my response to one question and one question only. Please explain in detail why you now ask for more than that.
12/23/2021
Michael R. VERIFIED CUSTOMER
Very good feedback on the car—
10/10 experience
12/23/2021
Deidrea S. VERIFIED CUSTOMER
Great service. Wish there were better discounts offered.
12/23/2021
Mark Bryan. VERIFIED CUSTOMER
Very helpful and knowledgeable.
12/23/2021
Kevin F. VERIFIED CUSTOMER
You guys and gals do a great job on service! Overall, worth the price when you consider everything provided. Thanks!
12/23/2021
Teatrick B. VERIFIED CUSTOMER
Great service ! Did not feel pressure.
12/23/2021
Jerry M. VERIFIED CUSTOMER
Michael was very helpful. He is a great asset to the Volkswagen team.
12/23/2021
Michael G. VERIFIED CUSTOMER
Such a great team they have at Port Charlotte vw!! Will always take my car in for service here!
12/23/2021
Maria S. VERIFIED CUSTOMER
He was was a very nice gentleman.
12/23/2021
Agustina J. VERIFIED CUSTOMER
Better than good
12/22/2021
David L. VERIFIED CUSTOMER
Juan did a great job giving the circumstances. I had a service and a low coolant warning last year. It took 1 hour to complete. Scheduling staff confirmed expectation when reservation made.
When I showed up, Juan informed me that it would take much longer. There was no loaner available. I couldnt secure a rental.I live 35 miles away.
The job ended up finished in 4 hours.
12/22/2021
A Young. VERIFIED CUSTOMER
Thanks for the service. The guy with unique mask help us a lot. He was very polite and precise. However, I think there should be more person working at the service because he was handling at least 5 people at once.
12/22/2021
Carol C. VERIFIED CUSTOMER
Great service
12/22/2021
Tewfik M. VERIFIED CUSTOMER
I called four times to get a copy of my multi-point inspection. I didn’t get any.
I was told that they did email the manager and the adviser to send me one didn’t get it yet until now.
12/22/2021
Cristina V. VERIFIED CUSTOMER
As a first time customer I have to say my experience with great Kellie went above and beyond and got my car out in time so that I can head home from work