Very professional and honest was very happy with my visit at norm reeves Honda of Cerritos.
12/25/2021
Leah M. VERIFIED CUSTOMER
I was quoted a price over the phone which I understand was an estimate. I drive 40 minutes to get there only to be told they were changing the estimate price. It would have been nice for them to call since they knew I was coming and I already had discussed how I was having financial trouble. So I got there and was told the higher price and had to leave because I couldn't afford the price. Long drive back with nothing done.
12/24/2021
Thomas C. VERIFIED CUSTOMER
Astounding Service
12/24/2021
Federico L. VERIFIED CUSTOMER
I was completely satisfied with Mr Sanchez.All around service
12/24/2021
Joanie S. VERIFIED CUSTOMER
Tony was very professional and polite, Satisfied with the service
12/24/2021
Dionne L. VERIFIED CUSTOMER
Anthony was very helpful and knowledgeable.
12/24/2021
Angela C. VERIFIED CUSTOMER
I was unhappy with the wait times (30 minutes to drop off for an oil change/tire rotation and 20 minutes to “check out” even when it was already paid for). I also made it it clear I was going on a road trip and requested tire rotation. The last time my tires were rotated was 8,000 miles ago. I was told it didn’t need it yet. I’m not happy that my tires weren’t rotated as requested. I called to complain to my service advisor and left a message on his voicemail; he never returned my call. :(
12/24/2021
Eugene T. VERIFIED CUSTOMER
Have never taken My Honda anywhere else for svc
12/24/2021
Karen C. VERIFIED CUSTOMER
She was a good helper with everything.
12/24/2021
Amparo F. VERIFIED CUSTOMER
Edwin is great person. I’m very happy with his help Edwin is a wonderful person
Thank you,
Amparo F
12/24/2021
Dana W. VERIFIED CUSTOMER
As always, great service!
12/24/2021
William K. VERIFIED CUSTOMER
Mitch was very transparent and honest!
12/24/2021
Roberta F. VERIFIED CUSTOMER
Car feels great
12/24/2021
Anais D. VERIFIED CUSTOMER
Listened to all my concerns. Quick service.
12/24/2021
Michael H. VERIFIED CUSTOMER
Great service. Matthew was very professional and friendly.
12/24/2021
Robert R. VERIFIED CUSTOMER
Jacob did a great job. My car runs great now after paying over $5,000.00. Hope I do not have any more issues.
Thank you
12/24/2021
Melanee I. VERIFIED CUSTOMER
Excellent customer service!
12/24/2021
Scot B. VERIFIED CUSTOMER
I would be more than happy to provide feedback anytime on Jessica. I will only take both of my Honda's to her for service and trust her completely and totally.