Armando Fonseca was a really great help to me and gave me the best customer service
12/28/2021
Martin P. VERIFIED CUSTOMER
Every year I bring my car in for its annual check up and Raul has been there. He is a great asset to your company!! He is always there to help you and is always in a great mood. He goes way out of his way to help the customer and I appreciate him
12/28/2021
Yamini K. VERIFIED CUSTOMER
I came for Oil Change but end up in changing the Transmission fluid for $139 without tax and while delivering the car - Service Consultant( Brandon Hanson) said Transmission fluid cap missing but still filled the fluid. I came home and checked my previous history of receipt where Transmission fluid change price is around $50.35(Parts + Labor + oil) I really don't know why you charged me $89.60 extra, I really feels that I got cheated, He literally lied on to my face by placing $139 upfront during the initial estimate itself.
Brandon said that -Fluid cap ordered and asked me to call back in 2 days to ensure they have the cap to place it, but I'm wondering do you really care about the fluid/oil spill without the cap and are you going to refill the fluid again before placing the cap?
12/28/2021
Karen W. VERIFIED CUSTOMER
Gary delivers excellent customer service
12/28/2021
Zack S. VERIFIED CUSTOMER
I knew if I bought my problems with my card you guys it would be perfectly taken care of and it was. I’m grateful to know I can trust what you tell me and I’m grateful you take care of things so quickly. Thank you Sandra Parness
12/28/2021
Roseann R. VERIFIED CUSTOMER
Pleased with service as well as friendliness of personnel.
12/28/2021
Brent S. VERIFIED CUSTOMER
Thank you for handling well
12/28/2021
Brent S. VERIFIED CUSTOMER
Thank you for handling well
12/28/2021
Brent S. VERIFIED CUSTOMER
Thank you for handling well
12/28/2021
Roy Y. VERIFIED CUSTOMER
Excellent service from John Le.
12/28/2021
Yvonne S. VERIFIED CUSTOMER
Julie is the best. She was able to get my battery replaced in a short time. I have been coming to Cerritos Honda service for 20 years. Thank you Julie your the best.
12/28/2021
Fernando A. VERIFIED CUSTOMER
I think your price quote was ridiculously high. I took it somewhere else as I was quoted one third the price your guy gave me.Your guy must work on commission and thought he could rip me off. I won't recommend your service. I am very disappointed.
12/28/2021
Dan H. VERIFIED CUSTOMER
Very professional and knowledgeable
12/28/2021
Prasanna K. VERIFIED CUSTOMER
All the work was done Before estimated time. Matthew was very courteous and competent in explaining the work and answering additional questions. Thank you!
12/28/2021
Christian J. VERIFIED CUSTOMER
Great service and explanation
12/28/2021
Monique Q. VERIFIED CUSTOMER
Appreciate the service that Joseph provided!
12/28/2021
Samatha H. VERIFIED CUSTOMER
Tim is great. He is respectful, understanding and knowledgeable.
12/28/2021
Chong J. VERIFIED CUSTOMER
Great service by Joshua Martinez. He was very friendly.
12/28/2021
Rashun S. VERIFIED CUSTOMER
There were a couple of items checked in the red, during the inspection of the car. I was not notified or given the opportunity to have them repaired while the car was there. In the past I would receive a phone call regarding items in the red
12/28/2021
Ryan D. VERIFIED CUSTOMER
Good service, good advise and explain clearly about problems of my car
Thank you so much
Ryan D