Michael Barr was great in the service I received. His opening delivery and follow through were excellent.
1/29/2022
James V. VERIFIED CUSTOMER
He was great. Made me feel welcomed and happy
1/29/2022
Jessica W. VERIFIED CUSTOMER
Everybody was really friendly and I really didn’t even have to wait that long!
1/29/2022
Sharon U. VERIFIED CUSTOMER
Armando took good care of me and my car!
1/29/2022
Thoney A. VERIFIED CUSTOMER
Very nice and helpful I will like her for next time
1/29/2022
Greg A. VERIFIED CUSTOMER
My experience with Benito Torres was amazing. He went above and Beyond to help me with two issues and I was so thankful for his attitude and willingness to find a solution. He’s a really amazing employee and my situation was handled better than I expected. Thanks
Greg A
1/29/2022
Julie T. VERIFIED CUSTOMER
Tyler is a very informative and detail driven employee. I felt complete trust in his assessment of what was needed as his explanation and examples were helpful in my decision. Tyler represents the Norm Reeve's and Honda brands in all the right ways.
1/29/2022
Maureen S. VERIFIED CUSTOMER
Juan was great, very helpful and efficient. And friendly! Thanks.
1/29/2022
Not Provided. VERIFIED CUSTOMER
Excellent very courteous good job
1/29/2022
Maureen S. VERIFIED CUSTOMER
Wasn’t satisfied with the communication about the status of my car
1/29/2022
Charles O. VERIFIED CUSTOMER
Excellent Honda employee
1/29/2022
Yolanda R. VERIFIED CUSTOMER
I always get the best service from Hyundai and Hemanshu Bagga Leah's gets back to be asap when I email him regarding my car service he's an excellent customer service person.
1/29/2022
William N. VERIFIED CUSTOMER
The only thing that was not done was the weather striping on my right front door. I did not have enough time to stay longer. Julie did a great job helping us.i would recommend her to anyone.she is very good at her job.
1/29/2022
Howard C. VERIFIED CUSTOMER
I really appreciate the level of integrity of the staff. I have always heard horror stories about how auto dealers and mechanics try to gouge you, so I've avoided them by every means. I brought my vehicle in believing it was one thing and it turned to be something much more cheaper. I thought was so good and it was unexpected. Thank Daniel and the team!!!
1/29/2022
Norman L. VERIFIED CUSTOMER
Experience was less than stellar Communication was poor. I had to initiate every contact to check on what work was needed, whether or not parts came in and to see if vehicle was ready for pick up.Requested wheel bearing be replaced at write-up, but was still charged for diag. $770 for a wheel bearing replacement and oil change far exceeded reasonable pricing. Service advisor provided "canned" answers when asked for explanations. Later found out that advisor was Service Manager's son...go figure. You guys are robbing people and you're not even professional about it. Never received a survey from Honda so I'm sure email was altered to prevent it from being sent. I wouldn't have filled it out as a courtesy to your store as I am a 20 year Operations Director at a Honda store in New England. Your organization definitely has some work to do.
1/29/2022
Jayme A. VERIFIED CUSTOMER
Thanks
1/29/2022
Ma Concepcion. VERIFIED CUSTOMER
Everyone very ????
1/29/2022
Bianca Z. VERIFIED CUSTOMER
Rafael is very professional and helpful. I appreciate his honesty and patience. Very good customer service always kept me updated.
1/29/2022
Michelle S. VERIFIED CUSTOMER
Matthew is the best. Professtional, informative.
Makes going to Honda car service a pleasant experience. I bet not many people needimg car service say that
1/29/2022
Felicia I. VERIFIED CUSTOMER
Benito is a great guy , with a great attitude. Loved speaking to him