The Car Group

Robert took great care of me and my vehicle and my car was done sooner than expected. Thank you for great service!

Anthony is always extremely helpful and kind. I always make my appointments with him.

The representative just handed me the receipt and didn’t say anything about the services provided. Unsure if my tires were rotated even though they were paid for. And I was there for 2 1/2 hours. Services overall seemed good but customer service could be better

Ernesto performed flawless

David was very helpful and very nice. Thank you.

He and Christy were very helpful and appreciate all their assistance.

Clayton is the best at customer service.

Good experience

Eduardo went over the top to help us with the warranty work on my Navigator. He kept me informed every day on the progress of my vehicle as well as supplying me with a loaner car. Thank you for the great service

Excellent service as always!

A+++++ dealership and service department!!!! Love Norm Reeves Honda of Huntington Beach!

My previous service at my local Hyundai dealership in Huntington Beach has been horrible. I'm glad I took my car to you and met Candice. Thank you

Robert always takes good care of me! He’s an asset to your dealership!????

Candice was friendly and very helpful. I also appreciated the quick service from the entire team. Thank you

The service team Justin Lingao tried to convince me to leave my car behind with them for transmission replacement, even though there was no conclusive evidence of any failure. They cited that there might be a transmission issue as per mechanic, however the mechanic just repeated what I had mentioned in the initial report. When I asked for concrete evidence, they said they don’t have it and tried to sell me to get the transmission replaced. Also the “factory” trained mechanic couldn’t find the squealing noise which is pretty loud from the wheels which just shows that there was no road testing done and they wanted me to just give car to them and agree for repair, so that they pocket transmission replacement money from the factory for this unnecessary repair. When I asked what other options I have, the standard answer was that you have nothing to lose as you don’t pay anything. Just leave the car behind with us. This is not the customer “service” that we expect from the dealer. This seems like a scam to me with the customer being scapegoated here with dealer pocketing money from factory for this fake repair. I am not coming back ever after this incident. So glad to get the true colors out from service team before agreeing to do any repairs.

I appreciate the service I received from both Trevor and Ruben to help me in place Trevor on his day off. I received a high level of quality service satisfaction from them both.

I think two hours for oil change too much. Try reduce time.

As always prompt and full service

It was a good experience for getting vehicle serviced . I was properly attended by Oscar. Well done. ????

Job was done sooner than expected!