Benito is amazing. So very helpful. He explained how to raise the wipers while cleaning the front window for my HRV. Explained why filters should be replaced on my next visit. It was a pleasure to have his help. Benito is perfect for your company.
11/14/2025
Stephanie S. VERIFIED CUSTOMER
Team members are Honda are no help. I was waiting for a call to get an update with what was going on with my vehicle I waited 2 hours before i received a text messages stating my car was ready when in fact it was not. Turns out the cap under the hood was deformed and not in place” there words . Mind you I got my oil
Change a week ago and did not have any problems with my car scratching.
I asked them if they can remove the part because it was dangerous to drive with it dragging and when I seen the part in looked way more damaged then when I brought it in I have pictures but doesn’t give me the option to attach them. I let them know I was on my way back from orange country and while on the fwy something flew off a car and I couldn’t avoid it and hit the bottom of my car. The technician literally said I hit something to hard as it was my fault and I did not like that I clearly told them what happen and they are quick to blame customers.
11/14/2025
Norman P. VERIFIED CUSTOMER
J d power and associates says it all they wanted to give him more than five stars on a family is tight sincerely , william Pilawski
11/14/2025
Adam S. VERIFIED CUSTOMER
Awesome service, fitting me in for an urgent need. Great, speedy work by Steve the Technician too!
11/14/2025
Teresa E. VERIFIED CUSTOMER
She is very professional and courteous.
11/14/2025
Vanessa G. VERIFIED CUSTOMER
NA
11/14/2025
Virginia R. VERIFIED CUSTOMER
Gentlemen was very kind and explained the issue with my car. He explained in detail which I understood and felt a relief of worried off my shoulders. He was kind to offer a car loaner. Thank you very much!
11/14/2025
Roger C. VERIFIED CUSTOMER
Very excellent Advisor Ram Diego
11/14/2025
Rosa R. VERIFIED CUSTOMER
Buen servicio
11/14/2025
Bryan H. VERIFIED CUSTOMER
Excellent service.
11/14/2025
Edilberto S. VERIFIED CUSTOMER
Great service. thank you
11/14/2025
Maria H. VERIFIED CUSTOMER
Kyle is very good in updating the status of the vehicle. He responds immediately to my text. He is an excellent representative of Genesis Motors.
11/14/2025
Anthony K. VERIFIED CUSTOMER
None
11/14/2025
Martha S. VERIFIED CUSTOMER
Okay
11/14/2025
Albert L. VERIFIED CUSTOMER
I love this dealership. Service department staff is AMAZING!!! Best Hyundai dealership in Southern California!!! ????
11/14/2025
Stephanie G. VERIFIED CUSTOMER
Very satisfied with my service experience!
11/14/2025
Sheri P. VERIFIED CUSTOMER
Richard was professional, communicative and great to work with
11/14/2025
Luis D. VERIFIED CUSTOMER
Good service…
11/14/2025
Jonathan G. VERIFIED CUSTOMER
No fault of Gary but I was told my car was ready and I asked to pick up the next morning and the person confirmed but when I got there , I was told it would still be a few days
Gary had originally said a week so imagine my irritation at someone’s mistake Not Gary’s and not Enrique’s
11/14/2025
Ty R. VERIFIED CUSTOMER
I came from Los Angeles area to have a bite with my inlaws. I was told the truck should be done in an hour or hour and a half. After an hour and a half went by, I looked at the driveway to see the truck had been serviced and parked in the driveway. 15 minutes later, I received a call that the inlaws had made it to the restaurant. I approached one of the other service reps only to find mine had left the shop and the rep said they were really busy. I was told I would be notified by the app.15 minutes later, I get a call from a different rep. After waiting two hours and seeing my truck sitting for almost 30 minutes, I hurried to make my payment, forgetting to hand the rep my 15% coupon. You can only imagine what my conversation revolved around when we finally met up with the inlaws. Arggg