Edwin went above and beyond any service technician I have ever had help
11/28/2025
Lulu L. VERIFIED CUSTOMER
No
11/27/2025
Cruz C. VERIFIED CUSTOMER
Very helpful he answered all my questions
11/27/2025
Jeremy D. VERIFIED CUSTOMER
Didn’t listen to a loyal customer I hope to never get him again.
The reality of the situation is my car was not serviced with care the last time with an oil change and the plugs were not properly placed and I asked for review and I was completely disregarded.
Additionally I made a simple ask to replace the battery in my key fob regardless of policy 15 cents for the battery and was just told no abruptly. I almost really want to go to another service store, but I do believe this was just a mistake.
11/27/2025
Joseph A. VERIFIED CUSTOMER
He was great and informative
11/27/2025
Martha W. VERIFIED CUSTOMER
Happy Thanksgiving!
11/27/2025
Fransen C. VERIFIED CUSTOMER
Great thank you !
11/27/2025
Thomas G. VERIFIED CUSTOMER
Benito has been my service writer for two Hondas that I owned. Always great service!
11/27/2025
Miguel E. VERIFIED CUSTOMER
Thank you to all the employees at Honda for their excellent service
Sincerely Miguel E
11/26/2025
Kwan T. VERIFIED CUSTOMER
Candice was efficient and v caring with her customers. I am v satisfied with ur services. My car ran good without any issues
11/26/2025
Debbie R. VERIFIED CUSTOMER
Jesus Pedrosa did an outstanding job and I received my vehicle in a timely manner.
11/26/2025
Aquiles V. VERIFIED CUSTOMER
Norm Reeves is one of the most important Dealers on San Gabriel Valley, their cortège, professionally and trained sales staff. I have been buying from Hondas for the last 15 years.
Mr. George and his team of experts Salesmen and the Service Department are the best people in the business of Automotive and parts Department!
Aquiles Quevedo Villanueva!
Happy Thanksgiving to everyone at Norms Revees and Associates!
11/26/2025
Dale M. VERIFIED CUSTOMER
Rambling was friendly and very helpful, especially in explaining what is done for a B1 service. He recommended other maintenance items but did not pressure me to have them done. I appreciated that.
11/26/2025
Joanne E. VERIFIED CUSTOMER
Excellent service! Candice did a great job.
11/26/2025
Paulina V. VERIFIED CUSTOMER
Fast and good customer service
11/26/2025
Phu H. VERIFIED CUSTOMER
Good service
11/26/2025
Cu Van. VERIFIED CUSTOMER
Miss. Ivette worked accurately and quickly. She's always helpful and enthusiastic with customer.
11/26/2025
Ralph M. VERIFIED CUSTOMER
After my HRV had an oil change, I’ve noticed that there is flapping noise while driving in the freeway. Upon inspection, I’ve noticed the plastic under chassis cover was not properly mounted. I had to drive slow and once I got home, I had to fix this issue.
11/26/2025
Charles S. VERIFIED CUSTOMER
I was tricked into buying a tire maintenance plan that has never covered anything with my tires so far. The lies your finance manager told me to sell me this piece of junk plan are criminal. I will be telling everyone I know how dishonest and disappointing Ford is, I couldn't even get a nail in my tire fixed, ridiculous. I will never but a First again. The service guy Andrew was a very nice and professional guy. But the service Ford provided me or should I say did not provide me was extremely horrible.
Charles S
11/26/2025
Kathleen D. VERIFIED CUSTOMER
He is always helpful, knowledgeable and doesn't upset. I appreciate the new techies video sent to my phone showing what needs to be done.