It would be helpful to advise customers when scheduling service for my recall work that it would take 3 hours. I was not aware of this until I checked in
12/6/2025
Elio G. VERIFIED CUSTOMER
Thank you
12/6/2025
Matt C. VERIFIED CUSTOMER
John Bautista was great. Made me a customer going forward.
12/6/2025
Felisa R. VERIFIED CUSTOMER
Great service and was done on time
12/6/2025
Christina G. VERIFIED CUSTOMER
Throughout the years of taking my car for service at Norm Reeves Toyota, Mr. Robert Farr has always been very helpful and professional. It’s nice to go back to Toyota and recognize a familiar face and feel confident that I will receive the best of service.
12/6/2025
Martin R. VERIFIED CUSTOMER
Super profesional
12/6/2025
Sean C. VERIFIED CUSTOMER
Denise is a professional. Outstanding customer service. She is genuine, very helpful, and great communication. 5 stars.
12/6/2025
Alberto N. VERIFIED CUSTOMER
A major Thank You to Anthony for always making himself available when we have any questions. He goes above and beyond the customer service detail and we truly appreciate the honest feedback plus pricing and fixing or correcting any issues with our Honda Pilot. Thank you Anthony, you are awesome!!!!
12/6/2025
Suzzette V. VERIFIED CUSTOMER
Adrian was very helpful!
12/6/2025
Lynn K. VERIFIED CUSTOMER
Excellent customer service, friendly, helpful, efficient! I am consistently well taken care of by the service department! Many thanks!
12/6/2025
Sara L. VERIFIED CUSTOMER
Less expensive than the quote! Efficient. Finished rather quickly. Nice professional service person. If I weren’t moving cross country I’d be back!
12/6/2025
Rose L. VERIFIED CUSTOMER
Apparently I need repairs to my 2014 Prius V that will cost me $4239.53. That’s quite a bit of money. If I can’t get the work done elsewhere cheaper I will be back.
12/6/2025
Sharon G. VERIFIED CUSTOMER
I never take my car to any other dealerships. I trust this dealership 100% Benito has been here many many years and helped me many times. I always check for him when I book my appointments. He is the best.
12/6/2025
Christopher B. VERIFIED CUSTOMER
Leo was great and it was very fast. I left very satisfied. But, when I got on the 405 the check tire pressure light came on because it didn’t get recalibrated before I left. I did it and now all is fine
12/6/2025
Frank E. VERIFIED CUSTOMER
All service necessities were fully explained to my satisfaction.
12/6/2025
Howard C. VERIFIED CUSTOMER
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12/6/2025
Marion C. VERIFIED CUSTOMER
Helpful, gave clear explanations.
12/6/2025
Krista E. VERIFIED CUSTOMER
This was my first time getting my vehicle serviced at this location! Edward was communicative and provided top notch service, I couldn’t have asked for a better service advisor!