Loved meeting Jessica. Professional, helpful and solution driven!
2/1/2026
Robert K. VERIFIED CUSTOMER
Everything went smoothly and the car was ready for pickup quicker than expected. Viviana was great and had already ordered the parts ahead of time. Service was excellent.
2/1/2026
Nikki C. VERIFIED CUSTOMER
Javier's level of expertise and knowledge is nothing that I ever encountered before with visiting the service department at Metro Honda. He speaks to you as a person, and doesn't make you feel like a woman who doesn't know anything. His patience and understanding is very much appreciated. So many other service agents can stand to learn a thing or two from him.
2/1/2026
Leslie G. VERIFIED CUSTOMER
Sam went above and beyond! Great customer service
2/1/2026
Kuster P. VERIFIED CUSTOMER
They fixed my car and got us on our way. Thank you very much!
2/1/2026
Richard B. VERIFIED CUSTOMER
Trinity is excellent!
2/1/2026
Rachel R. VERIFIED CUSTOMER
My experience working with Clayton was outstanding. Truly impressed with his ability to communicate, or me a ride, and his patients waiting till the very end until my vehicle was complete.
I will be more than delighted to write a survey about him.
2/1/2026
Fatimah A. VERIFIED CUSTOMER
Q is excellent! Always give incredible customer service!
2/1/2026
Pariya T. VERIFIED CUSTOMER
Today I had appointment around 3 -3:3pm. We passed by the dealer at 1:45 pm. We stopped to get it sooner . We were waiting to get someone to check in for a while. He came in and asked us what services that I need for B 3. He didn't check detailed some maintenance done last visit as I mentioned to him. He sounded hurrying to check in and told me you wanted to wait or dropped off. I decided to wait. He put in writing on the paper it will be done by. 4 pm. I was waiting there since 1:45 pm unitl 4:45 pm. If he had told me straight you guy couldn't take care of my car at that time , only by appointment, i would not get the service done today. It wasted my time. . I thought on your ads showed no appointment needed quick and easy. He let me sit in the lounge without telling me how long i had to wait or update when it should be done or anything that need to do incase. I kept walking in and out to check my car. This is the first time for bad experience since I have been your customer. I m very disappointed and frustrated for service today. Thank you
2/1/2026
Steven K. VERIFIED CUSTOMER
Thanks Richard, I appreciate you for fixing my vehicle.
2/1/2026
Briceyda H. VERIFIED CUSTOMER
Amazing job, 10/10 service!
2/1/2026
Ralph G. VERIFIED CUSTOMER
Well done to all Everything went smoothly.
2/1/2026
Eduardo S. VERIFIED CUSTOMER
Great service
2/1/2026
Monica C. VERIFIED CUSTOMER
Trevor is also always going above and beyond. Super professional and always helpful. A pleasure to deal with A+ with efficiency and knowledge.
2/1/2026
Wanda H. VERIFIED CUSTOMER
Karina was fantastic as usual
2/1/2026
Joshua /. VERIFIED CUSTOMER
Tony is the best. So friendly and helpful!
2/1/2026
Suzan H. VERIFIED CUSTOMER
Q is always patient in answering my many questions. I always present my Toyota discount postcards and emails, and Q tries his best to accommodate.
2/1/2026
Connie D. VERIFIED CUSTOMER
Valerie took care of my car and actually diagnosed it perfectly. I was in 3 weeks ago and had major service done and Valerie was awesome. one week later ended up with starting problems. She said could be the starter and sure enough it was. Very happy with Valerie and the service also. Thank you. Connie D
2/1/2026
Lisa W. VERIFIED CUSTOMER
As always Edward was great! So helpful! I ask for him when I brig my car in.
2/1/2026
Anna L. VERIFIED CUSTOMER
Good customer service and my car was ready went was promise!