Candice was excellent- professional and kept me fully informed. She is a credit to your operation.
2/3/2026
Mclean H. VERIFIED CUSTOMER
Not even 2 hours after I left the dealership, my battery died. Also, my windshield wiper fluid was low out of specification. How can y'all be that lazy? I will be taking my business to a different Toyota dealership from here on out.
2/3/2026
Evelyn O. VERIFIED CUSTOMER
George was very helpful and professional.
2/3/2026
Richard W. VERIFIED CUSTOMER
Everything was fine. Thank you. ????
2/3/2026
Phyllis B. VERIFIED CUSTOMER
Hannah was great
2/3/2026
Leah S. VERIFIED CUSTOMER
Love your service and care given to a clients car! Norm Reeves is wonderful and Hondas are terrific automobiles.
2/3/2026
Gina F. VERIFIED CUSTOMER
He was great help! Answers my questions
2/3/2026
Christopher S. VERIFIED CUSTOMER
Service was sub-par at best. First it was a scheduled appointment. But it still took your team over 5 hours to complete a 45 minute service. Second, whoever called me at 6:20pm said they were the only person left still at the department (Which should help narrow down who called me), said they would leave my car keys with the sales staff. They scheduled a one way uber ride for me as after waiting 3 hours nearby, I finally decided to take an uber home after hearing ZERO updates. When I arrived, it sent myself and several other people of your staff on a wild goose chase to locate my car keys because this person failed to drop my key off with the sales staff and my key was still sitting with all other keys at service. I also never received my printed copy of my inspection report or have an advisor go over it with me. The next day Robert called and was appalled to learn about my experience. I can honestly say if I ever receive a service like this again, I will never return. The only reason I am considering it, is because Robert Farr wants to make my experience right.
2/3/2026
Katherine N. VERIFIED CUSTOMER
Very helpful and good at explaining to me the issue my car had along with what the maintenance steps would do to resolve the issues without being pushy.
2/2/2026
Liping S. VERIFIED CUSTOMER
Overall excellent service. Felt well taken care of.
2/2/2026
Alida E. VERIFIED CUSTOMER
Per usual service, I receive consistently from Trevor is amazing. He is ALAWAYS pleasant, professional and thorough. He Colleagues helped me while Trevor was on lunch and he was also a delight to work with.
2/2/2026
Anthony L. VERIFIED CUSTOMER
Javier did a great job providing solid customer satisfaction.
He let me know exactly which services are recommended for my vehicle.
I’m very happy with his performance
2/2/2026
Rene G. VERIFIED CUSTOMER
I made an appointment earlier in the week for Saturday morning at 8:15am. I wasn’t attended to ‘til about 30 minutes after that. It took about three hours for an oil change, tire rotation & multi point inspection. After 2.5 hrs of waiting, I looked outside & spotted my vehicle parked. I had to look around for someone to help me find my service advisor, of which I was able to pay for the service & be on my way.
2/2/2026
Matthew O. VERIFIED CUSTOMER
Ty for the quick and great service you orovided.
2/2/2026
Monica A. VERIFIED CUSTOMER
Thanks to Anthony I felt welcomed and right ght at home. Felt so satisfied with the service ????
2/2/2026
Kayoko Y. VERIFIED CUSTOMER
It didn’t take long time. So I was happy.
2/2/2026
Maria S. VERIFIED CUSTOMER
Quedé muy satisfecha con el personal y con el servicio. Grácias ☺️
2/2/2026
Alexander P. VERIFIED CUSTOMER
Quick and easy. Thank u
2/2/2026
Rosa R. VERIFIED CUSTOMER
Sam was very helpful. Glad to see him back with Honda.
2/2/2026
Michael F. VERIFIED CUSTOMER
John is the best advisor there at an already GREAT service team. I always select first available when I have my car serviced but more than happy when John is my advisor