John Beck was very helpful and explained everything thoroughly. He exhibited excellent customer service.
7/11/2026
Daniel T. VERIFIED CUSTOMER
Ruben is my main go-to service rep. He is very professional. He knows how to deal with customers. He understands customer relationship with the company and provides his service accordingly. I have not received the same type of customer representation from other service reps unfortunately, which is why I only go to Ruben.
7/11/2026
Eduardo R. VERIFIED CUSTOMER
Fast, accurate and so professional
7/11/2026
Leslie M. VERIFIED CUSTOMER
Customer service is excellent
7/11/2026
Bryce N. VERIFIED CUSTOMER
Service was great Edward was very helpful with everything.
7/11/2026
Diana A. VERIFIED CUSTOMER
Very helpful and great customer service .
7/11/2026
Mona S. VERIFIED CUSTOMER
No complaints
7/11/2026
Kathy M. VERIFIED CUSTOMER
Robert was on top of my order and kept me informed. Very nice person!
7/11/2026
Brenda B. VERIFIED CUSTOMER
Certainly Ramiro found things that was under manufacture warranty that I didn't see. He was very professional and quite a gentleman. I will request him fir my next service
7/11/2026
Adam M. VERIFIED CUSTOMER
Samuel Tung was very helpful and clearly explained everything to be sure I understood correctly.
7/11/2026
Christine L. VERIFIED CUSTOMER
Benito is always a great help! Explains things well, helpful and friendly.
7/11/2026
Teresa R. VERIFIED CUSTOMER
Melvin and the staff amazing and the service itself outstanding timely!! Comfy client area my car was ready in no time, Thank you Norm Reeves
7/11/2026
Francine A. VERIFIED CUSTOMER
Our technician was Julian and he was perfectly professional and worked quickly to do the work. Thanks!
7/11/2026
Lupe T. VERIFIED CUSTOMER
I would have appreciated a text or call from Robert to update the status of my vehicle
7/11/2026
Reinaldo G. VERIFIED CUSTOMER
Excellent costumer service had a great time
7/11/2026
Erlinda F. VERIFIED CUSTOMER
Leo explains to me what's due for the service and he did inofrm me that if they see anything else needed he will call me. There's only one thing Honda service forgot to do I brought my car for oil change which they completed, they forgot to change the sticker by the windshield by driver side of when it will be due. Old sticker foraintennace is 15% or the mileage. I saw it when I got home. Is it possible to send the sticker by mail? Thank you
7/11/2026
Lilia H. VERIFIED CUSTOMER
fast and friendly!
7/11/2026
Marlene R. VERIFIED CUSTOMER
Ruben’s great! Best service advisor I’ve worked with at Norm Reeves, very kind, professional and straightforward. He should be the example for all the service advisors at Norm Reeves.
7/11/2026
Richard R. VERIFIED CUSTOMER
Richard is an asset to Toyota. Richard cares about his customers also went above and beyond to satisfy his customer Thank You Richard P Norm Reeves San Diego Ca. Keep up the AWESOMNESS!!!’
7/11/2026
Roman S. VERIFIED CUSTOMER
Anthony Sanchez was extremely friendly, knowledgeable and once again a pleasure to see. He assisted me with my service today and advised me on what components were critical to having my drive safely. I trust his judgment and I thank him for his time and insight. Always great to see him and thank you again Anthony for your help today