Adrian was very helpful, communicative and professional. Felt like I was in good hands.
3/31/2026
Johnny M. VERIFIED CUSTOMER
Thank you for the excellent services.
3/31/2026
Gregorio P. VERIFIED CUSTOMER
Great job
3/31/2026
Stevens W. VERIFIED CUSTOMER
Denise was very professional and efficient and work was completed earlier than I expected.
3/31/2026
Joanna P. VERIFIED CUSTOMER
Very professional and helpful thank you
3/31/2026
Marie L. VERIFIED CUSTOMER
Javier provided great customer service and really went above and beyond to make sure our van was properly serviced and looked out for coupons to help. Very responsive, knowledgeable about the repairs and was very patient with a great attitude!
3/31/2026
Eric F. VERIFIED CUSTOMER
Great customer service always a pleasure.
3/31/2026
Nancy F. VERIFIED CUSTOMER
My Edge is driving beautifully. Thank you
3/31/2026
Evangelina L. VERIFIED CUSTOMER
Good service
3/31/2026
William K. VERIFIED CUSTOMER
The team was excellent! I would definitely go back if necessary. Hoping I won't have to though. Only thing I thought was off was the cost of the tire replacement, but service helped ease the pain a bit.
3/31/2026
Stephen H. VERIFIED CUSTOMER
I was quoted a price for a repair to which I agreed but went to pick up the car and the price was almost double. Also, we had an alignment done, but it still feels the same. Additionally, we were told that our rotational tires were installed backwards and that the two tires on the right side of the car were rotating the wrong direction which contributed to their untimely wear. We were told the tires are at 3/32 and 4/32 and that we should replace them immediately. We declined replacing them at Honda and took the car to the tire shop they were installed at. We were told they do not need to be replaced. All of this makes me wonder if we even needed the repair we had done at Honda because they were so wrong about the tires.
3/31/2026
Carrie A. VERIFIED CUSTOMER
Great service and service representative.
3/31/2026
Gustavo C. VERIFIED CUSTOMER
Good service thank you
3/30/2026
Lanetta B. VERIFIED CUSTOMER
I am completely satisfied with the customer service I received from Robert Gonzalez. I appreciate his professionalism, mannerism, patience in answering questions with providing knowledge regarding my cars maintenance. Robert kept us informed during the appointment by which was greatly appreciated as well.
Keep up the Good Work Robert!
Ms. Banks
3/30/2026
Jordan M. VERIFIED CUSTOMER
Great job
3/30/2026
Francisco A. VERIFIED CUSTOMER
Very friendly
3/30/2026
Adriana G. VERIFIED CUSTOMER
Ramez did another great job! We specifically made the appointment with him again as he was very professional and personable the first time we met last year when he took care of my other Honda. Great customer service! A+!
3/30/2026
Marartu K. VERIFIED CUSTOMER
Everything was great and thank you so much !!
3/30/2026
Sara G. VERIFIED CUSTOMER
Louis was very pleasant and willing to help get me settled as it was my first time in Cerritos.
3/30/2026
Carlos R. VERIFIED CUSTOMER
Ram Diego is my go to advisor Everytime I go to norm reeves!! He is so understanding and amazing customer service.