Jessica Johnson has superior customer service skills.
2/1/2025
Paulos H. VERIFIED CUSTOMER
The service was completed in a short possible time, and Joshua very curtious.
2/1/2025
Cyrene L. VERIFIED CUSTOMER
Thank for your help yesterday! Everyone was so nice. Will definitely have my car serviced with you guys for my next ones :)
2/1/2025
Mary S. VERIFIED CUSTOMER
She was very efficient and polite. It was a very good experience, and I’ve had one other at Norm Reeves that was not particularly good, so this was a delight.
2/1/2025
Jenny P. VERIFIED CUSTOMER
Bonito was honestly suggested and kind.
Thank you
2/1/2025
Myra M. VERIFIED CUSTOMER
Richard was great! Provided me with the information I needed on my car. Thank you!
2/1/2025
Vicki S. VERIFIED CUSTOMER
Great service and very friendly personnel!
Thank you!
Vicki Stevens
2/1/2025
Daniel G. VERIFIED CUSTOMER
I am extremely dissatisfied with Renato's service. He refused to put the repair under rightful warranty. His communication was sparce, confusing, and unresponsive. His diagnosis almost made me pay $3600 to replace perfectly fine sensors. Renato tried to charge me $600 to remove my bumper, only to leave scratches and scuffs on it. Then he passed the project on to Sam at the collision center, and I BET he'll deny the scratches were from his end.
On the other hand, Sam, from the collision center, was extremely helpful and great to work with. He will be repainting the bumper for free, cleaning up Renato's mess.
I am extremely disappointed with this service and will likely never bring my vehicles back here. I intend to contact corporate to report my experience.
2/1/2025
Young L. VERIFIED CUSTOMER
I I came in without an appointment, but you solved my car problem quickly.
2/1/2025
Charlie D. VERIFIED CUSTOMER
“DO UNTO OTHERS AS YOU WOULD HAVE OTHERS DO UNTO YOU !” May seem a ludicrous understatement in the Corporate World ; but not to forget the Corporate after all comprises of Individuals who feel the same Pain & Anguish as that of any Customer, at the end of the day ?
Kevin, Sean & Anton always give their Individual attention especially to my Handicap accessible Honda Odyssey, knowing truly well HOW MUCH THIS VEHICLE MEANS TO ME AND MY DISABLED WIFE IN OUR DEPENDENCY AND DESPERATE DISPOSITION ? My Heartfelt Appreciation in their sense of true service, Charlie D
2/1/2025
Susan T. VERIFIED CUSTOMER
He was great and super helpful. Thank you!
2/1/2025
Sarah L. VERIFIED CUSTOMER
Miguel was courteous and professional. He's the only reason why I would be a returning customer.
2/1/2025
Erick C. VERIFIED CUSTOMER
Outstanding service from Rigo!
2/1/2025
John P. VERIFIED CUSTOMER
Very responsive and courteous service. Thank you.
2/1/2025
Arlene V. VERIFIED CUSTOMER
Genuinely friendly
2/1/2025
Travis J. VERIFIED CUSTOMER
John is a good dude that did everything he could to ensure my cars service was finished on time.
2/1/2025
Salvador M. VERIFIED CUSTOMER
Thank you.
2/1/2025
Jessica E. VERIFIED CUSTOMER
Simona was prompt, friendly and had great customer service. Highly recommend.
2/1/2025
Igor O. VERIFIED CUSTOMER
John was great. Helpful and accommodating
2/1/2025
Jaime A. VERIFIED CUSTOMER
I was sent a text for additional services from the 90 point inspection, I accepted the transmission fluid change , but he never ask knowledged me me , frustrated as I will have to come back to get it done