He knows what services should be done and gives the reasons for it.
He gives the good estimate of the time it should take for the service to be completed and keeps the customer informed of the progress of the service.
2/5/2025
Maryellen C. VERIFIED CUSTOMER
Genaro was informative and kind, excellent experience
2/5/2025
Mark C. VERIFIED CUSTOMER
Very happy with all aspects of service. I always bring my Odyssey here for service and repair.
Thank you.
2/5/2025
Schoeneburg Rvbl. VERIFIED CUSTOMER
I was very satisfied with the service, everybody working there was very nice and very polite.
2/5/2025
Sijin L. VERIFIED CUSTOMER
Great service! I love it.
Thank you!
2/5/2025
Daniel W. VERIFIED CUSTOMER
Mr Perez delivered the best service?and he is hard working?kind and helpful. Thumbs up?
2/5/2025
Rudy Vladimir. VERIFIED CUSTOMER
Clayton is the BEST!!!
2/5/2025
Diego P. VERIFIED CUSTOMER
Thank You!
But my name is Gary Herrera
2/5/2025
Anthony Z. VERIFIED CUSTOMER
My oil change light is still on after I just went in for a oil change.
2/5/2025
Nayma G. VERIFIED CUSTOMER
I am very happy with all the help I received from Javier! He answered all my questions and concerns. He also made sure they were all addressed and taken care of! Exceptional service and very happy — will be returning with him. Thank you!
2/5/2025
Christina E. VERIFIED CUSTOMER
Enrique did not help me for this visit!
2/5/2025
Nathanel M. VERIFIED CUSTOMER
Outstanding and very professional person.
Thank you
Nathaniel Malone
2/5/2025
Jan C. VERIFIED CUSTOMER
Brandon was very helpful and professional. Thank you!
2/5/2025
Alan . VERIFIED CUSTOMER
Service was completed timely.
2/5/2025
Alan F. VERIFIED CUSTOMER
Service for the recall notice was done within the time promised. Really appreciated the transportation arrangements to home and back to Norm Reeves to pick up my car.
2/5/2025
Rene P. VERIFIED CUSTOMER
Ram is amazing...always a pleasure coming to Norm Reeves West Covina
2/5/2025
Stephen B. VERIFIED CUSTOMER
Received excellent customer service!
2/5/2025
Michael C. VERIFIED CUSTOMER
Julie was great to work with, she was informative and professional.