I am very happy with the service and Eduardo Milan is very good at giving me advise on the services my car needs and how to prioritize repairs in an affordable way for me.
2/12/2025
James W. VERIFIED CUSTOMER
Car is still being repaired. It’s been in and out twice and this time is about 3 weeks now. Perhaps is not Mary’s fault but the car is not doing well. I believe your management need to seriously looking into this. Corporate engineering and quality will need to get involved. If the car cannot be fixed in the coming week, what do we do???
2/12/2025
Martha S. VERIFIED CUSTOMER
Everything went well as always and John Beck did a wonderful job in providing outstanding service. Wish all other businesses followed the model you have there at Norm Reeves Vista.
2/12/2025
Kayleen I. VERIFIED CUSTOMER
Simona was very helpful and understanding! I was satisfied with the great customer service and left happy with my car fixed.
2/12/2025
Ryan P. VERIFIED CUSTOMER
Ruben was great, informative, and easy to speak with.
2/12/2025
Javier F. VERIFIED CUSTOMER
Julie was a great help and very friendly and efficient thank you
2/12/2025
Pauline K. VERIFIED CUSTOMER
Complimentary service on my new Honda HRV. Very satisfied with how they took care of me and my car.
2/12/2025
John L. VERIFIED CUSTOMER
Great
2/12/2025
Edgar G. VERIFIED CUSTOMER
Keep up the good work!
2/12/2025
Ebony W. VERIFIED CUSTOMER
Leo customer service was excellent he went above and beyond. I appreciate it every thing he did to make sure my car was completely fixed and safe for me to drive . Thank you keep up the good work
2/12/2025
Avtandili I. VERIFIED CUSTOMER
Verry fast job.
2/12/2025
Anahi Z. VERIFIED CUSTOMER
Helpful and fast service.
2/12/2025
Jude W. VERIFIED CUSTOMER
Excellent service
2/12/2025
Kyle M. VERIFIED CUSTOMER
The service technician Gary was fine. But when I made an appointment over the phone for the vehicle's recall the representative on the phone who scheduled the appointment had to call and check the parts and service department to see if they had the part in stock and she told me they did. I had to come in at a date that was 2 weeks out from the call so I assumed they had to order it. Then I drive to the dealership the service team gets my car starts working on it and then an hour later they tell me they don't have the part. It's frustrating because I come in have to take time out of work. All to just have it wasted because they don't know what parts they have at the service department. They should have called me or at least let me know before I drop the car off that they don't have the part. So I had to spend $30 to Uber home and $30 to Uber back. Now I have to come in again. Take more time off of work. The phone operator or the parts department person were incorrect about what part is needed for the vehicle and as a result my time was wasted. I have purchased several vehicles from this dealership and I was planning on purchasing a new Genesis. But I might take my business to Anaheim Hyundai or IE Hyundai
2/12/2025
Rosa N. VERIFIED CUSTOMER
It’s always nice and quick, love the coffee bar, and the staff is always curious and friendly. Really like the pictures that show what parts of the car needs attention. Really enjoy taking my car to get serviced at this location.
2/12/2025
Daniel O. VERIFIED CUSTOMER
Ernesto was very informative,professional,respectful. Awesome guy nice to have that experience cause it’s not very common.
2/12/2025
Vickie H. VERIFIED CUSTOMER
Hello, I’m really frustrated with the extra wait time. When I first asked Q how long the alignment would take, I was told 2 hours. I ended up waiting for 2.5 to almost 3 hours and had to ask someone for an update. Then, just a few minutes later, someone else called me to check me out. First time being unhappy about today's visit.
2/12/2025
Melissa R. VERIFIED CUSTOMER
Super friendly service and even provided me with a shuttle home and back once my service was completed. Very happy!
2/12/2025
Maureen M. VERIFIED CUSTOMER
I realized my car doesn’t squeak when backing up any more so far with the brake fluid. Although I normally deal with Brandon, Mike was awesome and I’d like either one for my rep going forward. Thanks so much Mike!