Julie showed a very good customer service and i dont feel pressured with the service recommended to be done for my car . Very helpful and gives me some options to the situation — ei loaner car and how long I can keep it. This detail information helps customer to worry less about. I guess I was not offered in the past some option
ride for some small service made in car in the past.
I will definitely come back again to this location.
2/12/2025
Eedggrd S. VERIFIED CUSTOMER
Excellent service
2/12/2025
Steve L. VERIFIED CUSTOMER
Super helpful. Thanks Jacob James!
2/12/2025
Richard J. VERIFIED CUSTOMER
I trust Norm Reeves for all service for my Hondas. I will not use anyone else. It is because you have people like Jacob working for you.
2/12/2025
Dennis H. VERIFIED CUSTOMER
It was a seamless experience
2/12/2025
Priscilla S. VERIFIED CUSTOMER
Can't seem to diagnose my Carplay issue! Very frustrating! Make me want to sell then car.
2/12/2025
Russ S. VERIFIED CUSTOMER
Very pleased
2/12/2025
Michelle . VERIFIED CUSTOMER
Jesse is very professional and I would give him the highest ratings for customer service!!! He made every effort to make sure my car was in top shape and I was satisfied!
2/12/2025
Rebecca S. VERIFIED CUSTOMER
Thank you!
2/12/2025
Colin C. VERIFIED CUSTOMER
Mr. Farr responded to what I needed, spotted a few things I missed. All in all a good experience.
2/12/2025
Susan W. VERIFIED CUSTOMER
Completely satisfied. Norm Reeves HB has a super staff in the service dept. they're good communicators, friendly, professional.
2/12/2025
Susana C. VERIFIED CUSTOMER
Ruben Marquez is the best service advisor ever! I can trust him with my car every time I bring it in for service! Thank you
2/12/2025
Sebastian C. VERIFIED CUSTOMER
Straight to the point and helpful. Thanks!
2/12/2025
Sheereen A. VERIFIED CUSTOMER
Arbenz Anton was professional, communicative, accommodating, and kind. I was very happy with the service he provided.
2/12/2025
Fontino M. VERIFIED CUSTOMER
Good service
2/12/2025
Juan G. VERIFIED CUSTOMER
Very professional and friendly. Helpful they answer all. Y questions
2/12/2025
Austin G. VERIFIED CUSTOMER
Q was helpful in a decision I had to make regarding the tire pressure sensors.
2/12/2025
Patricia R. VERIFIED CUSTOMER
Simona is a pleasure to deal with and appreciate having her help me when I have my car serviced!
2/12/2025
Gary B. VERIFIED CUSTOMER
Besides your one question survey being 3 questions, I found the service very, very good and responsive.