Savannah was awesome! I’ve been coming to this service center for about 2 years now and this the first time I got to work with her. I put my Bronco through the wringer and the service I need for it can be a little more complex than your average customer but her flexibility and friendliness made the whole experience much more pleasant. Appreciate the entire Norm Reeves team and all the hard work!
2/26/2025
Patricia H. VERIFIED CUSTOMER
Appreciate the honest & thorough customer service :)
2/26/2025
Deniece B. VERIFIED CUSTOMER
I had an outstanding experience at Norm Reeves Honda, thanks to my service advisor, Jacob James. From the moment we arrived, Jacob provided top-notch customer service—friendly, professional, and extremely knowledgeable.
2/26/2025
Masoud Y. VERIFIED CUSTOMER
Julie canales was very helpful and professional
2/26/2025
Suzanna O. VERIFIED CUSTOMER
This was the fastest service I’ve had so far! They fixed my recall and my oil change all in one. I was updated as the process went along, will be coming back.
2/26/2025
Linda K. VERIFIED CUSTOMER
Rigo was amazing throughout the whole process
2/26/2025
Larry W. VERIFIED CUSTOMER
Thank you for everything
2/26/2025
Joey R. VERIFIED CUSTOMER
Thanh took great care of my car and I. He advised me of some recalls that were on my car and he took care of everything that was needed. Throughout the day he kept me well informed of the status of my car. Thanh definitely went over and above to make sure that I was taken care of.
2/26/2025
Omar S. VERIFIED CUSTOMER
I came to get my car services Ruben Marquez the service advisor helped me. He is very professional with a great attitude, he made it easy. Thank you Ruben!
2/26/2025
David V. VERIFIED CUSTOMER
Overall communication and service was great.
2/26/2025
Jennifer R. VERIFIED CUSTOMER
My service advisor has been assisting me for almost 5 years now. He is courteous, attentive and listens to what my concerns are. He has a great work ethic and also takes care of advising me of what my future needs might be I am happy I selected norm reads Toyota!
2/26/2025
Drew . VERIFIED CUSTOMER
Luis and Sean both did a great job servicing our Honda Passport as well as answering our concerns about the auto idle stop feature on our Passport. We greatly appreciate their efforts!
2/26/2025
Jonex E. VERIFIED CUSTOMER
Thanks everithing was perfect
2/26/2025
Jerwin C. VERIFIED CUSTOMER
Super nice. He’s the best. I didn’t like the pricing for filter change but it’s not his fault. The service though is above and beyond
2/26/2025
Shaindell G. VERIFIED CUSTOMER
Great service; no hassles. Helpful service person.
2/26/2025
Mena I. VERIFIED CUSTOMER
George was great! Super helpful, attentive, and the updates were fantastic. This was my first visit with this car and I’m looking forward to working with George in the future!
2/26/2025
Michael E. VERIFIED CUSTOMER
Rob was great
2/26/2025
Erik N. VERIFIED CUSTOMER
Excellent service as usual.
2/26/2025
Sandra M. VERIFIED CUSTOMER
Hi - When leaving the dealership, my handheld remote stopped working, I was told I needed a new transmitter (all that was needed was a new battery). I had to come back to the dealership to have a reset, the oil gauge was still showing 30% (the fix was fairly simple for the person that assisted me). Also, the tire light came on as I was driving to Redlands, I stopped at Spreen Honda, they checked my tires, they told me the PSI was at 40 and it should be at 35. Everything was done, just a few minor inconveniences ????