Ms. Rodriguez helped me with great service from start to finish. The team at Norms completed everything, meeting expectations set. Clear explanations, very efficient. Thank you!
3/14/2025
Mitchell R. VERIFIED CUSTOMER
Really good dude. Would come back for his service.
3/14/2025
Christopher A. VERIFIED CUSTOMER
Kevin was a pleasure to work with. His communication skills were outstanding and I very much appreciated his willingness to accommodate various requests throughout the process. Five stars.
3/14/2025
Natalia M. VERIFIED CUSTOMER
Denise Lopez was a lifesaver. The service advisor who took in my car was rude, didn’t introduce himself, didn’t explain anything to me, and was perfectly fine with brushing me off after I’d waited 45 minutes for a shuttle (which I reserved and rescheduled the appointment to make sure I could get.)
Denise immediately took me on and assisted me. She was extremely professional and seemed to actually care about my experience and how she presented herself. Norm reeves is lucky to have her and hopefully the poor behavior of her colleague doesn’t push her away.
3/14/2025
Philip A. VERIFIED CUSTOMER
Super service!
3/14/2025
John G. VERIFIED CUSTOMER
Great service as always!!
3/14/2025
Alexis P. VERIFIED CUSTOMER
I was very satisfied with the service I received from Leo. He explained everything thoroughly and made me feel comfortable with the decisions I was making for my service today. Thank you Leo for your great customer service.
3/14/2025
Lucila D. VERIFIED CUSTOMER
Trevor was super helpful, quick and friendly. Great customer service!
3/14/2025
Brian B. VERIFIED CUSTOMER
thank you.. staff was great!
3/14/2025
Daniella M. VERIFIED CUSTOMER
Awesome service team
3/14/2025
Veronica R. VERIFIED CUSTOMER
Very satisfied
3/14/2025
Adrienne J. VERIFIED CUSTOMER
Great work, thanks to Benito’s experience. Thank you Benito and Honda
3/14/2025
Brenda C. VERIFIED CUSTOMER
I BEEN TAKING MY CRV FOR OVER 3 WEEKS AND THEY DONT FIND THE PROBLEM THEY KEEP GIVING NE EXCUSE AND THE CAR IS STILL THE SAME WAY I TOOK IT IN
3/14/2025
Ethan S. VERIFIED CUSTOMER
I am extremely grateful for the service experience with NRHSWC. I made the appointment the night before and they accommodated me and answered any questions I had. Thank you to Adrian De La Riva for servicing my car, I appreciate his hard work. I also appreciate Alicia Bautista for giving me a warm welcome.
3/14/2025
Yvonne S. VERIFIED CUSTOMER
It’s take to long to complete all the red tape and paper work .
But satisfied after 5 hrs of signing paperwork.
3/14/2025
Octavio T. VERIFIED CUSTOMER
Will do
3/14/2025
Mary S. VERIFIED CUSTOMER
Mr. Raygoza provided me with excellent customer service. He was professional and knowledge. He informed me of the status and condition of my vehicle in a timely manner.
3/14/2025
Jeff Kurt. VERIFIED CUSTOMER
Jacob is very informative. He knows what he is doing. No complaints at all.
3/14/2025
Douglas S. VERIFIED CUSTOMER
Ivette did a fantastic job! She was professional and very personable. She paid attention to my needs for my odyssey and called me promptly with national services that my vehicle needed. She also made sure I had a ride back to my home while the service was being done.